Role: Technical Support engineer.
Salary & Benefits: Salary £40,995 to £51,244 per annum dependant on experience, company car through company car lease scheme, annual bonus, attractive pension scheme (Up to 10% company contribution), life assurance cover of 4 times pensionable salary and 25 days annual leave, bank holidays, plus a wellness day and development opportunities in line with the Technical Support Engineer progression plan. We also offer a fantastic flexible benefits package, where you can choose from benefits such as health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Colleagues also have access to a retail savings scheme, online GP service, cycle to work scheme, gym membership discounts and many more!
Location: We currently have two 12-month opportunities (Secondment/FTC) for Technical Support Engineers to join our Water Production & Maintenance department at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? The roles will be covering Wakefield and Sheffield area. Applicants should live within a reasonable commuting distance these areas.
Work type: Temporary-12 months FTC/Secondment. 37 hours per week. Please note that once fully trained, you will be required to participate in a regional standby rota, therefore flexibility is essential for this role.
What we do:
Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it’s so much more than this.
We look after communities, protect the environment, and plan to look after Yorkshire’s water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region’s health, wellbeing, and prosperity.
New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. Water Service Delivery are a key part of how we plan to meet the changing expectations of customers and regulators.
As a Technical Support Engineer, you will provide technical support to the Product and Process Manager and the Process Engineers working across the asset base. You will support the team to ensure that it meets and exceeds its targets and critical business performance measures. You will deliver world class asset and operational excellence across all area assets in pursuit of health and safety excellence; regulatory compliance; zero customer impact; operational efficiency and business plan out performance.
Where you fit in:
As our Technical Support Engineer, you will
- Plan, organise and manage complex operational activities onsite to deliver both reactive and proactive workload.
- Provide both technical supports, coaching and guidance to the Process Engineers, Resource Engineers, Process Assistants and Plant Assistants in their delivery of the operational management and maintenance of the asset base.
- Act as a key liaison between Operations and other key internal departments e.g., Engineering Reliability and Asset Management
- Verify and investigate all asset performance shortfalls using the company RCA approach, ensuring that any risks are captured for capital funding as required.
- Support the Product and Process Manager to ensure that optimised asset maintenance standards and procedures, performance monitoring and analysis processes are in place and fully utilised to support asset management.
- Complete internal process Audits raising appropriate actions and improvement plans.
- Assist with regulatory and external audits as and when required.
- Resolve high priority, complex and emergency problems as well as driving performance to achieve Balanced Scorecard and financial performance.
What skills, experience and qualifications you will need:
- Experience of Health and Safety management processes and systems
- Experience of understanding where your role fits within a business plan and then developing ways to deliver the outputs.
- Developing and maintaining effective internal and external relationships.
- Clearly demonstrates the Yorkshire Water company values and behaviours.
- Technical understanding of water treatment plants and processes
- Analytical and fault diagnosis of water treatment processes
- Experience of delivering continual improvement in a process / production environment
- Experience in incident management and asset failure recovery.
- Sound Influencing and negotiation skills.
- Rigorous attention to detail to ensure ‘right first time’ performance.
- Proficient In the use of IT.
If you want to help your local environment and support your local area and help us deliver exceptional service for our customers whilst protecting the environment, then apply today to find out what a career with Yorkshire Water can offer for you.
If you feel this opportunity is suitable and you match the skills required, then please apply on-line and complete the application process and submitting your CV.
Recruitment Process –
To assess your skills effectively, our selection process includes a competency-based interview which will be face to face.
Closing date: 9th May 2024
Assessment TBC
Company Information
If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third-Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance.
We are proud to serve the Yorkshire region and are committed to creating a diverse and inclusive environment that is reflective of the communities we serve. We strongly encourage candidates of all different backgrounds to apply.
All our roles are subject to a medical questionnaire, and further medicals when required.
Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.
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