Job Descrption
Looking for more than a job?
A job with meaning is more than a job. Creating the kind of positive change, we’re planning will need the skills of the world’s most talented people. In this role, you’ll have the opportunity to affect your future and that of millions of others in ways you may never have thought possible. Curious? We hope so.
What you’ll do
To increase Volvo sales annually by constructing and managing a customer contact strategy that through customer engagements and communications to the 50+ Fleet market, delivers the highest volume of potential sales and market leading customer service.
This role exists to continually improve Volvo fleet sales through the management of all aspects of the relationship with existing and prospective clients within the pre-defined geographical region of Wales and East Midlands.
Your key deliverables will include:
The FSS role represents the direct contact between the end user customer (50+ Fleets) that chooses our products and VCUK. Their role is vital in positioning, influencing and securing fleet sales business for the short, medium and long term (3-4 years).
Key responsibilities include:
- Development of existing top 50 key accounts to maximise sales
- Implementation of top 50 lapsed and prospect account sales strategy and ensure all Volvo Cars Business Centre generated prospect appointments are actively progressed and converted to sale, to maximise sales.
- Respond to requests from customers, prospects and retailers to provide direct OEM liaison as required to maximise sales.
- Regularly review effectiveness of customer terms and propose business cases to optimise Volvo’s positioning on Fleet policies.
- Portfolio management to maximise optimum Volvo product penetration across the region.
- Supports the Fleet & Leasing Manager to develop and deliver the annual plan and budget.
- Develops and assess new business opportunities, initiatives and pricing models.
- Monitors and assess competition and product innovation, sharing FLM as necessary.
- Develops and maintains exceptional relationships with Customers, Prospects, Retailers, Leasing Company Representatives and the Volvo Car Business Centre
- To effectively manage and lead their business area to ensure VCUK delivers against the annual plan and budget.
- Sets high standards and performance goals aligned with the VCUK’s objectives and leads others to achieve these goals.
- Ensures that their business area is delivering on all strategic objectives
- Manage the resources available to ensure they keep within cost budgets.
- Continuous review of processing efficiency and control effectiveness, ensuring maximum efficiencies are delivered within an effective minimum control framework.
- Continually evaluates the effectiveness of the function and seeks to improve.
- Provides leading-edge products and services ensuring that VCUK retains its competitive edge as a premium service provider.
What you’ll bring
The successful candidate will have:
- Flexibility and creativity to sell VCUK products and services to a wide range of corporate customers.
- Sales bias with an analytical ability to ensure credibility, professionalism and maximise VCUK sales volume at least cost.
- A detailed understanding of all aspects of the fleet market.
- An ability to create innovative proposals and solutions
- Analytical reasoning
- Ability to sell an idea to internal (VCUK) and external (business clients / retailer / lease companies) customers
- Account management experience
- Experience of working in the automotive industry and having a project management is also highly desirable for this role.
- Excel, PowerPoint & Salesforce
- Sound Product Knowledge
- Working understanding of the change dynamic affecting mobility now and, in the future, (mobility and fuel dynamics)
- Educated to Degree level
Most of all, you share our values and can see everyone's potential. Your warm personality and eagerness to collaborate will be welcomed by all of us!
Benefits & Life at Volvo Car UK:
- Competitive salaries that are reviewed and benchmarked annually
- Discretionary, performance related bonus scheme that rewards you whilst you help us to achieve our goals
- Hybrid working in our agile, state of the art offices or from home when convenient for you and your family
- Everyday flexible working Monday-Friday, 7am-7pm depending on business needs
- 28 days holiday + bank holidays (4 fixed & 4 unfixed) + the opportunity to buy up to 5 additional days
- 15 days’ work from anywhere in the world policy
- 24 weeks enhanced and flexible parental leave for all employees regardless of gender up to a child’s 3rd birthday
- Matched pension contribution up to 5%
- Wellbeing benefits such as Health Cash Plan, Life Assurance, Private Medical Insurance with Vitality
- 2 paid volunteering / charity days per year
- Access to our preferential employee lease car scheme for you and your family
- Subsidised onsite restaurant plus free refreshments and snacks
- Onsite electrical charging for your Plug-In Hybrid Electric or Battery Electric vehicle.
- A set salary sacrifice spend limit, refreshed every tax year for you to choose from multiple services and products to suit your lifestyle whilst saving on tax and NI within our extensive flexible benefits platform
- Discounted shopping site with 100s of brands and online retailers
Diversify our future:
Volvo Cars is an equal opportunities employer. We are a company for people who care about other people and for the world we live in. We celebrate diversity and inclusion in the workplace and are committed to equality of opportunity for all employees and employment practices, including hiring, recruiting, and promotion. It’s what you do that counts and we are always looking to expand perspectives and voices to shape our future. With us, you can truly be yourself, embrace new opportunities, thrive and a make a difference.
Want to know more? We hope so
We’d love to receive and review your application. If you want more information about the role and its responsibilities or simply to learn a bit more about the team, please reach out to leigh.craddock@volvocars.com.
Volvo Cars - Driving change together
Volvo Cars’ continued success is the result of a collaborative, diverse, and inclusive working environment. Today, we are one of the most well-known and respected car brands, with over 40,000 employees across the globe. At Volvo Cars, your career is designed around your talents and aspirations so you can reach your full potential.
For the right person, an inspiring, and creative workplace awaits. Did you know that every Volvo Cars employee worldwide has the right to our Family Bond, our new all-gender, paid parental leave policy? You’ll also enjoy a culture and benefits package that’s made us one of the world’s most awarded and progressive employers.
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