Goodyear. More Driven.
Primary Purpose of the Position
To strategically lead, develop and manage the TruckForce Equity Hub network. With full P&L responsibility and accountability for ensuring always First in Service KPIs are met and improved. Leading and continually developing a Health and Safety culture of “No One Gets Hurt”.
Role and Responsibilities:
- Be accountable for embedding and sustaining a culture of No One Gets Hurt across our equity business.
- A member of the Commercial Lead team contributing to and assisting the setting of the strategic direction of the UK Commercial business.
- Ensure KPIs are continually developed in line with the UK business transformation. Working cross functionally to deliver on driving efficiencies, pricing and customer satisfaction.
- Ensure full operational SLA expectations are met for each customer by driving a standardised and uniformed approach across the TF network. Sharing best practices and engaging in cross functional activity is a given and in doing so drive improvements into the profitability of each account.
To join our team, you will need:
Education
- Likely educated to degree level.
- Professional or advanced business qualification.
Experience
- Previous Experience in the commercial truck / trailer market.
- Working knowledge of commercial vehicles/trailers.
- Previous hands-on operational customer management and interaction.
- Previous experience having worked with 3rd party service agents.
- Previous experience of accurately interpreting P&Ls and formulating applicable action plans.
- Previous experience in managing large Operational teams from diverse cultures and backgrounds.
Knowledge and Skills
- In depth knowledge of the UK Fleet market.
- Tyre management knowledge.
- Excellent influencing skills.
- An ability to focus, identify, prioritise, quantify, and measure actions.
- Ability to communicate with all levels of the business.
- Problem-solving ability.
- Strong administration and organisational skills.
- Critical thinking skills sufficient to analyse and diagnose work related problems and recommend corrective actions.
Benefits:
- Competitive salary and bonus scheme.
- Fully expensed company car + phone + laptop.
- Competitive defined contribution pension scheme and life assurance scheme.
- 33 days holiday (including bank holidays).
- Option to buy and sell holidays.
- Staff discount scheme on High-street and leisure activities.
- Private medical cover after qualifying period.
- Free car parking which is congestion charge free at our UK HQ.
- Hybrid working.
- Up to 4 free tyres annually after 12 months.
Goodyear is one of the world's largest tire companies. It employs about 71,000 people and manufactures its products in 55 facilities in 22 countries around the world. Its two Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to www.goodyear.com/corporate.
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