HR Coordinator
Location: Hybrid working model with a Central London office
The HR Coordinator (HRC) is an invaluable support to our Pandora stores and office across the British Isles (BRIS) Cluster. The HRC will be responsible for HR administration across our growing portfolio of owned and operated stores within the cluster as well as our office functions. The role is based in our central London head office.
We Dream! We Dare! We Care! We Deliver!
About Pandora
The largest jewellery company in the world, we give a voice to millions of people’s loves every day. We sell three pieces of our hand-crafted jewellery every second and have the largest network in the industry, with almost 7,000 points of sale around the globe and a strong online business.
We pursue sustainability in everything we do and have set ambitious and measurable targets across every touchpoint of our business, from sourcing through to the materials we use and the marketing of our products.
Our People
Our global workforce is made up of over 26,000 passionate people who, in 2021, helped Pandora record the highest earnings to date, led by a refreshed long-term growth strategy. The pace of our progress has created an energising, ambitious culture, where we are empowered to be ourselves and equipped to deliver our very best. As we continue to grow, we also continue to invest in our talent. We’re looking for people who share our values and can help us bring our ambitions to life.
What to expect from the role
We are looking for a strong HR administrator with a helpful, can-do attitude. The ideal candidate will be ready to take on the challenge of providing seamless HR administrative support to a fast-paced and ever-changing retail business. This person needs to be highly organised and able to manage their own workload and priorities. We are looking for a self-motivated and highly-focused person who can really deliver and support their region effectively.
Confident communication skills are essential; the ideal person will be comfortable communicating with all colleagues including our busy Store Managers across the cluster! Using these qualities, the HRC will successfully build strong relationships throughout our retail network and gain sound HR exposure.
Key Responsibilities include:
- Management of our HR system (SuccessFactors); processing and approving all starters, leavers and change information accurately and timely.
- Manage the HR inbox for the region and respond to general administrative queries, escalating complex queries to relevant HR professionals where necessary.
- Issuing and management of all employee files and documentation for the region - including but not limited to:
- Offer letters.
- Contracts and amendments.
- Monitor and follow up responses.
- Ad-hoc queries - Monitor and manage the Pandora job postings via SuccessFactors, liaise with Store Managers on the progress of each vacancy and update specific requirements accordingly
- Create and maintain electronic employee files.
- Partnering with the Payroll Manager to gather all the necessary information for the payroll deadline of each month.
- Ad-hoc reporting and analysis as requested.
- Manage external reference requests.
- Support with HR projects
What we are looking for
- Experience supporting a diverse client group in a fast-paced environment (preferably retail).
- Excellent organisation and prioritisation skills with a high level of accuracy.
- Experience with using an HR System advantageous.
- Thrives in a high change environment.
- Excellent written and verbal communication.
- Ability to build good relationships at all levels.
- Knowledge of Excel at an intermediate level.
- A desire to learn.
Why work with us?
We offer a number of unique benefits that make Pandora a great place to work:
- A highly competitive salary with regular salary reviews
- Generous bonus scheme
- Private Healthcare
- Early finish Fridays (weekends with Pandora start every Friday at 3pm!)
- 55% employee discount
- Jewellery allowance
- WFH allowance
- Free office-day lunch credits
- 33 days holiday (including Bank Holidays)
- Buy/sell holiday options
- Celebrate your birthday with a day off!
- Join our Employee Wellbeing Centre – including access to; Employee Assistance Programme, ‘Cycle to Work’ scheme, gym discounts and more . . .
- Winniperks - Our online benefits platform with plentiful retail, hospitality and entertainment discounts
- At Pandora we love a party! Especially at Christmas, when you will receive an extra special gift.
To submit your application, please click apply
Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age.
If you require reasonable adjustments in place during your interview(s), please notify the recruiter ASAP during the recruitment process
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