Are you an experienced Administrator looking for a chance to learn something new? Are you a confident communicator who enjoys providing a first-class service? Are you ready to bring these skills to a forward-thinking company that delivers progression and personal growth? Yes? Then you’re in the right place!
GXO are currently looking for an Operations Support Administrator to join us at our shared user site based in Rotherham. You will be the first point of contact for the operation and our customers, maintaining great relationships through excellent communication, continuous service improvement and quick problem resolution or escalation.
This is a full time, permanent position. You’ll work 37.5 hours per week, Monday to Friday, between the hours of 08:00 and 17:00.
Pay, benefits and more:
You’ll be paid a salary of up to £25,000 per annum. You’ll also receive 25 days annual leave (plus bank holidays), as well as the option to buy additional days so you can enjoy a positive work-life balance. Your benefits package includes flexible dental insurance plans, a company sponsored pension scheme, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You’ll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more! Including our GXO University which provides you the opportunity to learn new skills and gain qualifications at a pace that you’re comfortable with.
What you’ll do on a typical day:
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Manage incoming and outgoing customer communications via the helpdesk, being an ambassador for our brand and ensuring effective communication is provided at all times
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Provide operations and management teams with various reports, KPI’s and information, to enable them to effectively manage the operation
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Take a proactive approach to identifying areas for continuous improvement
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Various ad hoc administrative duties such ass managing the PPE stock and log and managing meeting rooms
What you need to succeed at GXO:
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Experience within an administrative position, ideally within a logistics or warehousing environment
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Excellent verbal and written communication skills at all levels, with a focus on relationship building
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Strong IT knowledge Microsoft Office applications such as Word, Excel and Power Point
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Focussed and flexible approach to work, able to learn and adapt quickly
We engineer faster, smarter, leaner supply chains
GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.
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