Closing date:
Number of positions: 1
Recruiter name: Calum Burrows
Reference number: 49172
Workplace Type:
Mediclinic Meadows | Dubai | United Arab Emirates
MAIN PURPOSE OF JOB
To monitor and manage the delivery of patient administration services, including the supervision of a team of patient administrators
KEY RESPONSIBILITY AREAS
To coordinate and supervise all processes related to patient administration, medical insurance, billing and cash up at the clinic
Lead and manage a team of Patient Administrators
To support the department or business unit manager with general operational management
To consistently meet customer service expectations by improving the quality of patient service
Support the development of a working environment and culture that actively promotes quality, health, and safety
REQUIRED EDUCATION
A relevant Bachelor’s Degree or Diploma in a related field from an accredited institution
REQUIRED EXPERIENCE
At least 2-3 years’ experience in a supervisory customer service positions, preferably in healthcare
REQUIRED JOB SKILLS AND KNOWLEDGE
- Computer literacy and proficiency in MS Office applications
- Accounting and financial management principles
- Hospital information systems
- Knowledge of medical insurance terminologies and process
- Medical terminology and procedures
- Patient administration systems and related processes
- UAE healthcare industry
- Verbal and written communication skills in English (Arabic will be an advantage)
All applicants will be considered, with the understanding that preference will be given to the designated groups in accordance with the United Arab Emirates Emiratization Program. If you wish to grow with us, apply now and become a part of the Mediclinic Middle East Family
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