PCM Coordinator
We are now looking for a Parts Coordinator - PCM to join our Parts Services team within the successful Marine Power division.
The location for the position is in Fareham, UK.
What will you be doing In this position?
Your work will include being the customer contact for spare parts quotations, orders, deliveries and non – conformities. In this role you will act as a link between the customer and various departments involved in the spare parts delivery process.
As a Parts Coordinator - PCM, your work will focus on these responsibilities:
- Handle and coordinate quotes and orders according to working procedures, guidelines, and local requirements
- Ensure highest level of quality and response time for quotes and orders.
- Actively follow up quotes with customers before they expire and provide feedback to Sales team
- Actively follow-up the order book with the Sales team
- Maintain and develop knowledge of customer specific solutions and needs
- Follow up and communicate parts deliveries information accordingly in a timely manner to customers
- Liaise with Sales about the content and terms of the offerings
- Maintain and develop knowledge of customer specific solutions and needs
To be successful in this role, we expect you to have:
- Experience in customer service, both internal and external
- The ability to work as part of an effective team
- Effective presentation skills
- Excellent communication skills, fluency in the English language, both verbal and written
- Parts Coordination Management related experience would be considered advantageous.
- You will shine in this role, when you have sound organisation skills, cultural awareness and a desire to train and develop others.
Last application date: 25/03/2024
At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.
This is Wärtsilä
Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 17,800 professionals, in more than 280 locations in 79 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com.
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