Nestle UK&I
Medical Administrator – Immediate Start
Location – York
Immediate Start 5 Month Fixed Term Contract – Full Time 37 Hours pw (potential to earn flex leave (1 day per month)
Salary up to £23,000 plus holidays – Dependant on Experience
Although this is a full-time temporary opportunity, please speak to us about what flexibility means to you as we are always open to discuss individual’s flexible working needs, don’t let this stop you from applying.
Position Summary
Here at Nestle we have a fantastic opportunity for a focused individual to join the Health and Wellbeing Team based in our Nestle House York office. Medical administration is central to our team, it’s highly valued within the team and key to the day to day running of our services.
Nestlé UK & Ireland is a subsidiary of Nestlé SA, the world’s largest food and beverage company. Nestlé's purpose is enhancing quality of life and contributing to a healthier future. We want to help shape a better and healthier world. We also want to inspire people to live healthier lives. This is how we contribute to society while ensuring the long-term success of our company.
A day in the life of a Medical Administrator
- First point of contact for general telephone, email, and Teams enquiries, managing resolution where possible, escalating complex enquiries to an appropriate person within the team.
- Day to day support for the team, enabling smooth running of services, raising tickets, resolving matters on behalf of the team to enable our clinical team to focus on appointments.
- Scheduling and diary management, ensuring clinics are fully utilised every day.
- Initial triage for referrals, ensuring appropriate information is provided to enable timely appointment booking.
- Chasing hospitals and GP surgeries for medical reports. Providing updates to the clinical team.
- Data Subject Requests, liaison with third parties, preparation of cases for clinical redaction.
- Running monthly statistical reports from our occupational health software system.
- Running trackers, measurement of activities and key performance indicators.
- Processing invoices, billing, and cost monitoring in support of the budget.
- Record management and storage, maintaining archived records in storage and active records held on our occupational health software system.
- Escalation for timely resolution of matters related to our occupational health software system.
What will make you successful?
As the successful candidate you will be an enthusiastic and self-motivated individual, who is proactive and has exceptional customer service skills. An excellent communicator, with an understanding of the need for confidentiality, consent, and data protection. Having systems knowledge including Microsoft office suite and SAP experience would be advantageous.
What you need to know
Job advert closing date 9 Feb 2024
We will be considering candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don’t delay in submitting your application.
At Nestlé, our values are rooted in respect. When we embrace diversity and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. People of all gender identities, ethnically diverse individuals, people with disabilities, and members of the LGBT+ community are strongly encouraged to apply. If there is anything we can do to accommodate you to participate fully in the application process, please let us know. We take pride in championing inclusion and diversity, our people make up a number of Colleague Networks who represent different experiences and communities who hold us accountable in creating a sense of belonging for all, and our values create the conditions for us to respect the unique contribution you bring. Find out more about our Colleague Networks here: Diversity, equity and inclusion | Nestlé (nestle.co.uk)
We are committed to equal opportunity for all and we may collect relevant data for monitoring purposes during our candidate registration process. Be yourself, everyone else is taken!
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