As needed, collaborates with interdisciplinary treatment teams, other departments and administration to ensure that all residents’ physical, biopsychosocial, age, developmental and cultural needs are met and when they are not met, acknowledges and works to resolve customer complaints.
Enforce and interpret policies for the delivery of patient and resident care.
Ensure proper staffing for each unit, keeping staff ratio, appropriate staffing for patient care needs/acuity, covering call-offs and vacation time.
Ensure chart checks are completed, seclusion/restraint log is up to date and nursing assessments are completed, as well as MAR’s and report sheets are kept accurate and up to date.
Rounds are completed at the beginning of shift and perform random audits.
Assist DON to make sure all staff are oriented and competent to perform required duties. May include coaching staff.
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