ESSENTIAL FUNCTIONS:
· Provide strong customer service.
· Review and submit claims to third party payors.
· Assist with monthly invoicing to guarantors for continued care.
· Registration and charge entry for physician services provided in accordance with policy and procedure.
· Collection and follow-up on outstanding accounts receivable. Keep collection list current.
· Review and resolve accounts with credit balances. Request refunds and/or adjustments.
· Document all collection efforts and contacts in patient accounting system.
· Inform Business Office Manager of any potential issues which may delay payment and/or issues with specific payors.
· Resubmit claims as necessary.
· Maintain log of any claim resubmissions, Rebill Log.
OTHER FUNCTIONS:
· Perform other functions and tasks as assigned.
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
· High school diploma or equivalent required.
· Knowledge of medical billing/collections experience required.
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