ESSENTIAL FUNCTIONS:

• Conduct group and/or family sessions, under supervision, as scheduled and documents as required.
• Co-facilitate assigned group or family sessions and assist with modifying problem behaviors.
• May be responsible for initial assessments, as well as follow up assessments for patients.
• May prepare individual treatment plan for each assigned patient.
• Ensure all documentation regarding patient care, treatment and incidents is completed timely and in a clear, concise manner.
• May act as a liaison between referral sources and patients.
• Provide crisis intervention to patients, as needed.
• May plan for aftercare for assigned patients.
• May act as a liaison with insurance carriers, as requested.
• May provide case management duties for patients, ensuring individualized quality care.
• Evaluate the need of the patient and determine if referrals to other programs or facilities is needed.
• Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• High School diploma or equivalent required. Bachelor's degree in social or health services field preferred.
• Experience in counseling field instruction/internship or similar practicum through education or certification process required.

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