The Opportunity

Sales Associates are responsible for achieving sales goals and developing lasting client relationships through providing the highest level of customer service, complying with company policies, procedures and directives.

What you'll get to do

Sales Generation

• Achieve personal sales goal, utilizing elevated levels of sales and service to maximize sales performance
• Monitor all details of sales, including shipping, alterations (if applicable) and special requests to ensure customer satisfaction
• Comply with sales related policies and procedures
• Demonstrate an in-depth knowledge of the merchandise
• Maintain a keen interest in the fashion industry and market trends

Customer Service

• Provide highest level of customer service, building and maintaining repeat clientele by utilizing clienteling tools
• Resolve client issues quickly and effectively, partnering with Management as necessary

Operations

• Ensure facility maintenance, presentation and organization, assisting in maintenance of the selling floor and stockroom inventory
• Assist in all areas of Shipping and Receiving protocol, policies and paperwork
• Properly execute all relevant register functions, complying with all Point-of-Sale policies and procedures
• Participate in all relevant training and development seminars, programs and meetings as directed by Store Management
• Adhere to work schedule, inclusive of time and attendance

We'd love to meet you if you have

• A minimum of three years of retail sales experience, preferably in the luxury market
• Excellent communication, organizational and interpersonal skills

A few things you'll love about us

• An entrepreneurial, creative and welcoming work culture
• A range of learning and development opportunities
• An international company with plenty of opportunities to grow
• A competitive compensation & benefits package

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