Interim Accounts Receivable Manager
MISSION
The Accounts Receivable Manager is responsible for overseeing and managing the AR team, in the collection of the Group’s cash, playing a key role in the financial viability and success of the business. The AR Manager is responsible for the invoice to cash process across the Shiseido UKI, documenting and implementing new AR processes, to define the control framework ensuring these processes are adhered to.
ABOUT SHISEIDO GROUP
Our mission : Beauty Innovations for a Better World
Founded in 1872 in Japan, Shiseido Group is within the Top 5 leading cosmetics companies in the world and aims to inspire a life of beauty and culture. Operating in 120 countries with 42,000 employees and 70 nationalities, Shiseido offers a unique selection of Skincare, Makeup and Fragrance brands with a projected turnover over £7.0bn in 2022. Celebrating 150 years of heritage in 2022, Shiseido constantly creates high-quality, safe and innovative cosmetics and develop brands deeply loved by people from all over the world, in line with our mission: Beauty Innovations for a Better World. Did you know that Shiseido is the most awarded company in terms of innovation with a record 31 FSCC Awards?
ABOUT SHISEIDO
Founded in 1872 in Japan, Shiseido Group is within the Top 5 leading cosmetics companies in the world and aims to inspire a life of beauty and culture. Operating in 120 countries with 42,000 employees and 70 nationalities, Shiseido offers a unique selection of Skincare, Makeup and Fragrance brands with a projected £6.8bn turnover in 2021. Celebrating 150 years of heritage in 2022, Shiseido constantly creates high-quality, safe and innovative cosmetics and develop brands deeply loved by people from all over the world, in line with our mission: Beauty Innovations for a Better World.
Did you know that Shiseido is the most awarded company in terms of innovation with a record 26 FSCC Awards?
Shiseido UK & Ireland plays a central role in the EMEA region and is biggest affiliate, leading the Digital acceleration agenda thanks to a team of local experts, but is also constantly reinventing its Retail footprint in the world Nr4 biggest beauty market.
To deliver our strong Growth & Profitability ambitions, we will follow 4 strategic streams
1. Leverage our unique portfolio of premium Beauty brands across all 3 categories
2. Stay agile and capture new retail opportunities
3. Customer-driven decisions
4. Create a great place to work in Beauty
Our first strength is Make-up, led by NARS, UK’s Nr4 color brand with incredible success globally and that gained 4 rankings in the last 2 years thanks to its unique tone of voice and exceptional complexion and lip products.
Skincare is a key priority for expansion, with 5 very diverse and complementary brands covering the full scope of consumers needs and profiles. From brand Shiseido that is recognized for its uncompromising quality and showing huge growth potential in UK&I, to already iconic Drunk Elephant (+75% growth this year, about to enter Top10 Skincare) with its most sought-after formulations and Skin Smoothies, or the spectacular Clé de Peau Beauté that embodies the ultimate of stem-cell technology to the service of radiance. This year, we just launched ULÉ a newly created Skin-Tech brand with breakthrough credentials around Sustainability and botanical performance, as well as expanding Gallinée, our most recent acquisition from 2022 specialized around skin microbiome with unique patents.
We are also growing fast in Fragrance, a category we want to accelerate with leading Designers brands such as Issey Miyake, Narciso Rodriguez, Tory Burch, Zadig&Voltaire and Serge Lutens.
Year to date, October 23, SHISEIDO Group is the fastest growing Beauty Group in the UK market, both in Stores and Online. Our clients include high-street retailers such as department stores, beauty chains as well as online pure players and specialty stores. We also have 4 boutiques and 3 direct e-commerce websites. Our mix of sales is 55% online and 45% in brick & mortar.
ABOUT SHISEIDO BRAND
Recently voted as No5 most trusted brand in Health & Beauty worldwide, Shiseido has defined the concept of beauty and spread its knowledge and power across the world. Heralding an army of devoted followers, we feel that by inspiring empathy, beauty can become a positive force in the world, and guide the next generation boldly into the future.
ABOUT CLE DE PEAU BEAUTE
Clé de Peau Beauté, the premier luxury skincare and makeup brand from Shiseido Cosmetics, was founded in 1982 as the ultimate expression of elegance and science. Forever guided by exquisite aesthetics and intelligence, Clé de Peau Beauté has instilled its products with modernity, enchantment, and dynamism to emerge as an industry leader in delivering radiance so remarkable, it emanates from within.
ABOUT DRUNK ELEPHANT
We are committed to using only ingredients that either directly benefit the health of the skin or support the integrity of our formulations. We never take into account whether something is synthetic or natural, instead choosing ingredients based on biocompatibility.
ABOUT NARS
Created in 1994 in New York by visionary makeup artist François NARS, NARS Cosmetics is one of the leading and most respected brands in the world of makeup artistry.
ABOUT DESIGNER FRAGRANCES
Shiseido Group’s fragrance brands are a collection of luxurious and exciting fragrance brands, which are amongst the leaders in the UK market. From the edgy Zadig&Voltaire to the sensual and effortless delicacy of Narciso Rodriguez; and the intriguing mix of natural and sophistication in Issey Miyake. In selected distribution, we also have the unique collection from the extraordinary perfumer, Serge Lutens and more to come to the market.
ABOUT ULE
At Ulé we are on a mission to promote botanical, conscious beauty, being the first skincare brand to grow its ingredients in our own indoor high-tech vertical farm.
Our formulas are obtained through an avant-garde method of culture that guarantees the purity and power of the plants to give you more resilient skin. We have created a sustainable way of beauty for those who want to enjoy life to the fullest, in harmony with the environment.
ABOUT GALLINEE
At Gallinée we believe in working with your microbiome to help it to look after you. Our products contain a patented complex of prebiotics, probiotics and postbiotics to nourish and support the good bacteria that make your own personal ecosystem. Helping them to look after even the most sensitive skin.
ORGANISATION
Reports to: Group Financial Controller
Job Location: Shiseido Group London Head Office
Contract type: 12 Month FTC, Maternity Cover
MAIN RESPONSIBILITIES
- Oversee and manage the daily & monthly duties of the Credit Control function (Inbox, Debit note and query resolution, recharges, cash allocation & reconciliation)for all 3rd Party retailers, Intercompany, boutiques and ecommerce across all brands.
- Lead a team of 2 ensuring appropriate governance and control measures are in place and complied for all OTC activities by demonstrating best practice
- Review of monthly trade debtors reconciliations with commentary and agreeing actions plan on how to improve KPIs or highlight risks
- Ensure sales are processed efficiently, credit limit or credit block manage accordingly, reconciliations and reviews completed on timely manner and plan actions followed up closely
- Work in collaboration with other departments to provide information, assistance and support
- Providing leadership, coaching, and guidance to the team setting stretching objectives and delivering regular weekly 121s for feedback and development.
- Responsible for maintaining the master data on accounts receivable and ensuring the sub leger is closed monthly as per the time table
- Responsible for issuing regular reporting on AR, escalating issues to GFC/FD where required
- Manage all AR process and policy documentation. Continuously work with the Group Financial Controller to identify areas where these processes could be improved further
- Assist with audit queries and Japanese SOX control testing, ensuring controls and process documents are complete and continually updated.
- Work closely with the interim AR Project Manager on implementation of the new ERP system SAP S/4HANA to assess the change
- Offer commercial insight and challenge when the business is renegotiating contracts. This will include giving opinions on the credit worthiness of both new and existing partners.
- Management of trade insurance policy with monthly meetings with Insurance company.
- Assess the credit risk and limits of key accounts half yearly.
- Manage the relationship with external debt collection agency.
PROFILE, SKILLS AND EXPERIENCE REQUIRED
- Strong credit control background, ideally in Retail/FMCG
- Previous experience of managing and developing an AR team
- Good communication skills
- Experience in dealing with deductions
- Good Experience of working with SAP
- Ability to handle manual work and able to work under tight deadlines
- Good Excel skills - Vlookups, Pivots, sumif
- Experience of system changes (SAP upgrade)
- Excellent communication skills, both written and oral
- Ability to prioritise workload for self and for the team
- Good time management and organisational skills
- Personable approach but resilient when required
- Keen attention to detail
- Flexible and adaptable to changing business demands
- Alignment with the group’s “Trust8” working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success
The benefits you’ll love…
- 26 days holiday + bank holidays + your birthday day off
- Holiday buy – up to 5 days
- Day off when you get married or move house
- Generous contributory pension scheme – match up to 8%
- Annual performance related bonus
- Private medical insurance with Vitality
- Enhanced parental allowance
- Generous product allocation & discount
- Life Assurance up to x4 your salary
- Flexible Friday finish
- Flexible & hybrid working
- Wellbeing programmes
- Annual performance and development reviews so you know your career is going in the right direction
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