Sanctuary manages rented and shared ownership homes and supports community initiatives for thousands of customers across England. Our staff help make a real difference to the quality of people’s lives.
Whinwood Grange, Leeds
£19,019 - £19,608 per year
30 hours per week
We have an opportunity for a Scheme Manager to join our Housing Operations team, based at Whinwood Grange, Leeds. The ideal candidate will have experience of working with older people or vulnerable client groups, as well as having some experience of managing a housing scheme and carrying out compliance tasks. You will have the ability to work on your own but also be part of a larger team, supporting the other Scheme Managers and providing cover when required.
The role of Scheme Manager will include:
- Providing a housing management service and signposting tenants to support organisations
- Dealing with part of the lettings process, including viewings, pre void inspections and key management
- Undertaking compliance checks and scheme inspections, ensuring we comply with health and safety regulations
- Effectively managing any low level anti-social behaviour
- Working with external agencies such as Social Workers concerning additional support requirements / safeguarding referrals
- Identifying potential repairs or faults in the scheme, ensuring they are reported and monitored
Skills and experiences:
- Experience of working with older people or vulnerable client groups is essential
- Excellent interpersonal and customer service skills, allowing you to build strong relationships
- The ability to work on own initiative in a high paced environment
- Experience of using Microsoft Office (Word, Excel and Outlook)
- Occasional travel between schemes will be required; therefore a full, current driving licence is essential
Why work for us?
Sanctuary Housing is one of the UK’s leading social landlords, providing around 70,000 homes across England. We give our residents good quality, affordable homes in communities that they can be proud of. As part of a not-for-profit organisation, we reinvest any surplus we make back into the local communities we serve.
Our Benefits
As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:
- 25 days annual leave (rising to a maximum of 30 days) plus public holidays (pro rata)
- A pension scheme with employer contributions from Sanctuary
- Life Assurance
- Employee Volunteering scheme
- Employee Advice Service including counselling
- Cycle to Work scheme
- Voluntary health plans
- Employee discounts
- Wellbeing support and tools
- Employee recognition scheme
- £19,019 per annum (rising to £19,608 per annum after 12 months, subject to satisfactory performance)
The full time equivalent salary for this role is £23,774 based on 37.5 hours per week rising to £24,510 after 12 months service and subject to satisfactory performance
To view the job profile, please click here
Closing Date: 8 April 2024
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
‘For an insight into what it’s like to work for us, take a look at #LifeatSanctuary on Twitter’
Building Equality and Diversity
Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent illegal working.
A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Housing Services Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.
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