Bank Support Worker
Anglesea Road, Ipswich
£11.52
Hours as and when required
Do you need flexibility in the days you work? Our bank roles (sometimes referred to as “relief roles” in other companies) mean that you will be able to choose from available shifts and have the benefits of a consistent workplace combined with opportunity to build positive relationships with the individuals we support. However, you aren’t guaranteed shifts every week as hours are worked as and when required.
We value our team and encourage learning and progression through our comprehensive induction programme, as well as ongoing training to develop new and existing skills and encourage progression. We have our own Learning and Development Academy, who provide a wide range of training courses, open to all.
Sanctuary also offers a great employee rewards scheme, where you will be able to receive a variety of discounts from major retailers.
This is an amazing opportunity to work in a positive environment with a dedicated team who value the individuals they support and make a difference in people’s lives every day.
The role of Bank Support Worker is referred to internally at Sanctuary, as Bank Project Worker.
Learn more about our Homelessness Services at Sanctuary Supported Living
Read more about Anglesea Road on our website
The role of Bank Support Worker will include:
- Regularly assessing the needs of customers by writing and updating support plans, and signposting access to education, training, and employment
- Supporting customers in their day to day living i.e., with cooking and cleaning
- Offering advice in relation to fulfilling tenancy conditions
- Assisting customers with managing finances and welfare benefits
- Encouraging social inclusion and helping clients to build their confidence, resilience, and self-esteem
- Working with statutory and non-statutory agencies on behalf of the customers and actively encouraging choice and involvement, or acting as an advocate when required
- Promoting safe working practices by undertaking risk assessments within legislative frameworks
Skills and experiences:
- Previous experience of working with vulnerable people
- A sound knowledge of housing management, including voids and arrears management and an understanding of occupancy agreements
- The ability to work on your own initiative and to react effectively under pressure
- Basic knowledge of Microsoft Word and Excel, or similar
- NVQ3 in Health and Social Care, or willing to work towards, is essential
Why work for us?
We’re united in working together to help customers on their pathways for independence, and our people are the single, biggest influence on our success.
No matter your job – delivering support directly or working in our offices to support our frontline teams – your work makes a difference every day.
We won the West Midlands Care Employer Award 2022-23, in recognition of our commitment to our staff and supporting our teams to be their best. We’ve also been awarded Investors in People Gold status for the second time – because we value our people and have a strong focus on inclusion, teamwork, and empowerment.
We’re committed to providing an inclusive and supportive work environment where you can grow and thrive. And like our customers, we know everyone is different, and we’ll support you to be your best self. We’ll develop your skills and experiences, celebrate success, and turn any setbacks into motivation.
Are you ready to be your best?
Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we’ll reward you:
- £11.52 per hour
- A variety of online discounts and rewards from major retailers
- Health and well-being plans
- A wide range of learning and development opportunities
We’re proud to support the Department of Health and Social Care’s campaign to encourage more people to apply to work in adult social care. If you’re considering a caring career, we have many rewarding roles at Sanctuary Supported Living. For more information on the campaign click here
Read the full job profile here
Closing Date: 26 March 2024
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
For an insight into what it’s like to work for Sanctuary Supported Living, take a look at our careers page, or find us on Twitter, Facebook, LinkedIn, and YouTube.
Building Equality and Diversity
Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent illegal working.
An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.
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