Sanctuary provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.
Estates Operative
Aberdeen – covering Aberdeen and Aberdeenshire
£25,268 - £26,598 per year
40 Hours per week – Monday to Friday, 800am – 16:30pm
We are looking for an Estates Operative to join our Estate Services team in Aberdeen. The role is responsible for the communal cleaning, compliance testing and ad-hoc duties of different sites, which will include inspections, removal of bulk items, litter picking, basic ground maintenance, and removal of graffiti. Working as part of a team and lone working when required you will cover several sites across Aberdeen and Aberdeenshire. The ideal candidate will be someone who can demonstrate that they are able to adapt to the demands, challenges and changes of the role whilst showing confidence to work within a customer-based environment.
The role of Estates Operative will include:
- Undertaking general cleaning and clearing of communal areas within properties
- Assisting with grounds maintenance duties.
- Completing daily work records and maintaining stock levels.
- Responding positively to complaints and breakdowns in service delivery to meet customer expectations.
- Ensuring tools and equipment are kept in a useable condition.
- Working with customers to resolve issues and improve services.
- Providing accurate information and updates on the progress of allocated work.
Skills and experiences:
- Working knowledge and experience of, caretaking, general cleaning, and reporting of repairs,
- Undertaking basic grounds maintenance duties
- Excellent interpersonal and customer care skills
- A working knowledge of health and safety regulations
- This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid manual UK driving licence
About us
Sanctuary Property Services provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.
Our Benefits
As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:
- 24 days annual leave plus public holidays
- A pension scheme with employer contributions from Sanctuary
- Life Assurance
- Employee Volunteering scheme
- Employee Advice Service including counselling
- Cycle to Work scheme
- Voluntary health plans
- Employee discounts
- Wellbeing support and tools
- Employee recognition scheme
- Role salary is £22,971 with an additional policy allowance of £2,297 per annum (rising to £24,180 with an additional policy allowance of £2,418 per annum after 12 months, subject to satisfactory performance)
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Closing Date: 10 March 2024
Expected start date not before 01 April 2024
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
‘For an insight into what it’s like to work for us, take a look at #LifeatSanctuary on Twitter’
Building Equality and Diversity
Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent unlawful working.
Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.
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