• Creating an Extraordinary Customer Experience
• Provide a welcoming environment for our clients by listening to their unique needs.
• Unleash your creativity, passion, and knowledge of our iconic brands during every interaction.
• Deliver exceptional customized paid service experiences including applications, product knowledge and lessons in makeup and skincare.
• Suggest and sell products and services and introduce clients to our loyalty programs.
• Create memorable experiences that help make Sephora the most loved Beauty Community.
• Supporting Store Success
• Help make a beautiful first impression by keeping the store sparkling and stocked.
• Drive results by contributing to your store’s sales goals and sharing your knowledge of Sephora’s policies and standards. Support special events, promotions, and priorities as needed.
• Ensure all provincial requirements and protocols are met regarding paid services. Support store priorities and participate in inventory control and programs to prevent loss, as needed
• Demonstrate our Sephora values of Passion, Innovation, Expertise, Balance, Respect, Teamwork, and Initiative.

• You have 1-3 years' prior experience working in retail sales or services industries
• You have knowledge about what’s new and trending with beauty products, a passion for client service, selling and working with people.
• You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner.
• You can demonstrate resilience and the ability to react to situations in-the-moment and stay aware of changing store priorities.
• You are able to have a flexible work schedule and workdays, nights, and weekends.
• You have the ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand/walk the sales floor for an entire shift, work in a fragrance filled environment & handle and apply cosmetics products to clients-with or without accommodation
• For Nova Scotia and New Brunswick only: You have a License to perform paid beauty services from the cosmetology association as required by the province in which you work

• The people. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams – people you can be proud to work with.
• The product. Employees enjoy a product discount and receive free product various times throughout the year.
• The education. Sephora heavily invests in training for our store associates – not just product knowledge but building a personalized career plan with you so you can achieve your professional goals.
• The LVMH family. Sephora’s parent company, LVMH, is one of the largest luxury groups in the world, providing support to over 70 brands such as Louis Vuitton, Celine, Marc Jacobs, and Dior.

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