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Sales Associate at Richemont
Dubai, United Arab Emirates


Job Descrption

JOB MISSION

 

As an Ambassador of the Maison, he/she ensures a unique client experience before, during and after a sale and proactively develops his/her client portfolio. He/she also participates to the daily boutique operations.   

 

MAIN ACCOUNTABILITIES

 

  1. Sales Achievements

 

    • Ensures a unique and exceptional client experience during a sale.
    • Masters perfectly the steps of a sale (welcome, discover and understand, convince, close and develop).
    • Adapts according to client(s) needs and motivations.
    • Strives to always improve and surprise the client(s).
    • Deals with ease during negotiations and objections.
    • Transmits the passion and values of the Maison.
    • Acts as the privileged contact for the client(s) in case of After Sales.
    • Meets individual and boutique targets, both quantitative and qualitative.

 

  1. Client Relationship & Portfolio Development

 

    • Cultivates strong client relationships and develops client loyalty.
    • Efficiently develops the client portfolio.
    • Executes targeted CRM actions.
    • Participates to client events and acts as an Ambassador of the Maison.

 

  1. Daily Boutique Operations

 

    • Respects all brand and boutique policies and procedures.
    • Participates to inventories.
    • Participates to the set up and breakdowns at opening and closing of the boutique.
    • Participates to the implementation of Visual Merchandising guidelines.
    • Assists with special projects when requested.

 


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RICHEMONT
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