Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn.
Overview
Ticket sellers are an information center who will understand and operate the Paciolan ticketing system, and provide excellent customer service to all guests at the Ryan Center, and Meade Stadium.
They must know and understand each event, its seating charts, and configurations of the Ryan Center.
This role will pay an hourly wage of $14.
For PT roles: Benefits: 401(k) savings plan and 401(k) matching.
Job expires 9/30/2024
Responsibilities
- Know and understand the operation of the Paciolan ticketing system.
- Familiarize yourself with each event (ticket prices, discounts, restrictions, reserved or general admission seating, etc.).
- Know and understand the seating charts and configurations of the Ryan Center.
- Perform transactions for all events on the ticketing system with efficiency and accuracy.
- Collect proper currency or credit card amount for purchase of ticket(s) as well as give back proper number of tickets and correct change.
- Communicate and satisfy patrons in the most positive manner possible.
- Direct patrons to the nearest ticket taker.
- Reconcile all monies received from ticket sales.
- Keep accurate and legible records.
- Maintain confidentiality.
- Other duties as assigned by the Director of Ticket Operations or Ticket Operations Manager.
Qualifications
- Ability to multitask in a fast-paced environment
- Familiarity with Microsoft Office
- Possesses excellent communication skills
- Experience working with the public and with cash
- Ability to work independently and as a productive member of a team
- Must be able to work a flexible schedule...nights and weekends are a must, and URI Winter/Spring/Summer breaks are a plus.
Strengthened by our Differences. United to Make a Difference.
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
EEO
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
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