Responsibilities
Key Responsibilities:
- Performing ongoing operations and maintenance of the platform, including upgrades and enhancement of existing Agency ITSM Tool (ServiceNow™).
- Performing as a Tier 3 tools engineer, collaborating with Tier 1 and Tier 2 and stakeholder users to ensure successful use and application of each tool set.
- Providing support for business services and tools portfolio within the government provided operations and DevOp environments.
- Providing support to response-centric tools or software, conducting automated testing, and reviewing change management tools and processes and recommend process improvements.
- Supporting the agency mobile solution platform to facilitate collection and consumption of real-time data and deployment of program assessment tools.
- Administering and maintaining source code management tools, such as Azure code repository.
- Supporting the agency mobile solution platform to facilitate collection and consumption of real-time data and deployment of program assessment tools.
- Establishing and maintaining an enterprise source code repository that includes agency interna and non-internal developed source code.
- Publishing source code to government website in compliance with agency and federal policies and mandates.
- Providing end to end lifecycle support for the agency/bureau Workforce management tool (WMT).
- Creating and maintaining application scripts including Data Quality Management scripts, as necessary.
- Maintaining the application toolbox script utility and updating with new scripts as necessary.
- Providing support for releases for system enhancements, bug fixes, security patches, and minor system changes.
- Following standard Agency ITSM Tool (ServiceNow™) procedures to create and/or manage Updates.
- Expanding the use of existing modules to support current and ongoing projects and engagements, and new demands.
*Contingent on Contract Award*
Qualifications
Basic Qualification:
- An active SECRET or the ability to obtain a SECRET Clearance.
- Bachelor’s degree with 5 - 7 years, or master’s degree with 3 - 5 years, or PhD with 1 - 2 years’ experience is required; four (4) years of experience can be substituted in lieu of a bachelor’s degree.
- Experience with assessment tools such as SIMS 4.1 Site, SIMS 4.1.
- Experience supporting ServiceNow™ enterprise ITSM tool.
- Experience supporting code repository, specifically within a Microsoft Azure environment.
Preferred Qualification:
- Microsoft Azure Certification
- Experience working with cloud native monitoring and logging tools.
Peraton Overview
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we’re keeping people around the world safe and secure.
Target Salary Range
$86,000 - $138,000. This represents the typical salary range for this position based on experience and other factors.
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