Join Axon and be a Force for Good.
At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Reporting to: SVP, Sales
Direct reports: 8 direct reports with responsibility of 44 staff
Location: Sydney or Melbourne (remote)
Travel expectations: 50%+ including overnight travel
Your Impact
The Director & Head of Australia & New Zealand is responsible for managing a team of sales, sales engineers, customer success and technical that sell the Axon product line of less lethal weapons and software solutions to public safety agencies and growing Axon's business as a whole in across Australia & New Zealand. Ability to articulate complex solutions, build and maintain senior level relationships, navigate across complex multi-layered stakeholders / units, and lead the Axon team to success is required.
At Axon, our goal is to make each individual feel valued for his or her contributions to the company’s mission to protect life. We are looking for intelligent people who want to do remarkable things. We strive to create an environment where people can succeed and enjoy coming to work every day.
What You’ll Do
- Manage a team of sales professionals and grow revenue, market share and to maximisecustomer satisfaction and achieve Axon’s strategic objectives
- Develop and maintain client relationships to ultimately drive revenue growth
- Develop and execute account strategy by collaborating with account team to deliver stronger, more relevant value propositions
- Lead strategic meetings with senior officials to drive higher level relationships
- Partner with local Government Affairs, Product Team and your sales team to win new markets
- Work with and bring in experts/specialists where required
- Oversee all account activities
- Responsible for forecasting, keep management in touch with accounts in a timely fashion, gather intelligence on competitor activity, and give feedback to marketing
- Track customer activity in internal systems in order to execute on account strategy and identify additional opportunities
- Own account relationship and drive overall customer satisfaction for assigned accounts
What You Bring
- 15+ years of demonstrated successful customer facing Software or Technical Sales Experience
- 15+ years of demonstrated leadership of sales teams
- 10+ years’ experience managing a book of business of Major Accounts Solution or consultative sales experience
- Able to travel 50% + of your month including overnight travel
- Data management experience using Salesforce (preferred) or similar CRM
- Startup experience & some vertical experience
- Able to clearly and directly articulate complex solution offerings
- Team Player: collaborate with various team members regularly
- Ready to drive the territory and your team
Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Important Notes
The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
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