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Field Service Sales Coordinator - Phoenix, AZ-Virtual at Stanley Black & Decker
, United States


Job Descrption

Come build your career.
 
It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of more than 50,000 diverse and high-performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®.

The Job:  

As a Field Service Sales Coordinator, you’ll be part of our Product Services Division working as a Field employee.    You’ll get to:   

  • Work with the Sales and Field End User Specialist to conduct effective end-user demonstrations and product knowledge events.
  • Gain operational experience by learning the different aspects of the Service Center including retail, back-end repair process, inventory management, and center profit and loss statements
  • Sales & Client Relations.
  • Servicing and Managing end-user accounts through strategic planning providing them with the best possible solutions for their business.
  • Supporting service repair marketing programs, bringing awareness to new products and accessories, and utilizing marketing programs to convert competitive products to take market share.
  • Responsible for growing the account base through aggressive prospecting for new customers in the market.
  • Promote the DEWALT PTE, ANF, HTAS SBU’s, including Lenox., Irwin, and PROTO brands by effectively utilizing product knowledge, relationships, and selling skills.
  • Promote All Stanley Black & Decker brands by effectively utilizing marketing programming, leveraging field resources to drive sales through distribution partners converting end users through product placement and safety training.
  • Regularly call on end-users to buy offices, and job sites within an assigned area, ultimately seeding products and driving end-user conversions.
  • Identify new sales opportunities, create, and deliver value-added offerings to key decision makers while maintaining and delivering profitable ROI for SBD.
  • Identify and execute SBD relationships with key end users, serve as liaison between product manager, market & all other SBD resources & teams.

The Person:  

You love to learn and grow and be acknowledged for your valuable contributions. You’re not intimidated by innovation. Wouldn’t it be great if you could do your job and do a world of good?  In fact, you embrace it. You also have: 

  • Possess a bachelor’s degree in Business or 3+ years’ experience in a field sales or marketing related function.
  • Possess a valid driver’s license and a good driving record.
  • Operate with a high degree of integrity and accountability.
  • Motivated, self-starter, passionate about the business, high energy level to energize and motivate others.
  • Superior customer service skills and salesmanship.
  • Proven ability to achieve assigned sales goals.
  • Able to work additional hours as needed to meet customer demands.
  • Bilingual fluency in both English and Spanish is a plus for this position.
  • Able to adhere to the company’s service policies.
  • Able to read and comprehend operations system procedures and computer reports.
  • Able to learn our products, their applications, care, and proper maintenance as well as become well versed in our discounts, pricing policies, product prices and product programs.
  • Physical Ability to travel daily
    • Up to 75% local travel
    • Up to 10% overnight travel

The Details:

You’ll receive a competitive salary and a great benefits plan including:

  • Medical, dental, life, vision, wellness program, disability, 401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement.
  • Discounts on Stanley Black & Decker tools and other partner programs.

And More:

We want our company to be a place you’ll want to be – and stay. Being part of our team means you’ll get to:

  • Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths.
  • Learn: Have access to a wealth of learning resources, including our Lean Academy, Coursera®, and online university.
  • Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for diversity, equity, and inclusion.
  • Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back, and sustainable business practices.


What’s more, you’ll get that pride that comes from empowering makers, doers, protectors, and everyday heroes all over the world. We’re more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We’re visionaries and innovators. As successful as we’ve been in the past, we have so much further to go. That’s where you come in. Join us!

#LI-Remote #LI-SZ1

All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran’s status or any other protected characteristic. 

We Don’t Just Build The World, We Build Innovative Technology Too.

Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 58,000 professionals in 60 countries across the globe. Here, you’ll get the unique chance to impact some of the world’s most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.

Who We Are 

We’re the World’s largest tool company. We’re industry visionaries. We’re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art “smart factory” products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company. 

Benefits & Perks

You’ll get a competitive salary and a comprehensive benefits plan that includes medical, dental, life, vision, wellness program, disability, retirement benefits, Employee Stock Purchase Plan, Paid Time Off, including paid vacation, holidays & personal days, and tuition reimbursement. And, of course, discounts on Stanley Black & Decker tools and products and well as discount programs for many other vendors and partners.

What You’ll Also Get

Career Opportunity: Career paths aren’t linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.

Learning & Development: 
Our lifelong learning philosophy means you’ll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).

Diverse & Inclusive Culture:
We pride ourselves on being an awesome place to work. We respect and embrace differences because that’s how the best work gets done. You’ll find we like to have fun here, too.

Purpose-Driven Company:
You’ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.

EEO Statement:
All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran’s status or any other protected characteristic.

If you require reasonable accommodation to complete an application or access our website, please contact us at (860) 827-3923 or at accommodations@sbdinc.com.  Due to volume, we cannot respond to unrelated inquiries about the status of a completed application or resetting an account password.

Know Your Rights: Workplace discrimination is illegal (eeoc.gov)


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