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Employee Relations Investigation Lead at Citi
London, United Kingdom


Job Descrption

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in investigations, analysis, problem solving and communication to Citi’s Employee Relations team.

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

Employee Relations is one of Citi’s Internal Investigation Units. Its mission is to serve as a trusted partner to stakeholders throughout Citi by responsibly conducting independent and thorough internal investigations of escalated concerns. including those assigned by Citi’s Ethics Office.

This role provides the opportunity to be involved in a broad range of interesting and challenging Employee Relations cases (including investigations, grievances and disciplinaries) working at pace in a collaborative and supportive team, with a wide variety of stakeholders across Citi’s businesses, functions and geographies.

What you’ll do

  • Investigate HR-related ethics concerns raised through the Ethics Office hotline and other channels, interfacing with the Ethics Office, global and regional partners and control functions to ensure timely and thorough investigation and appropriate resolution of all issues.

  • Facilitate disciplinary action cases, including application of the standards outlined in the Global Disciplinary Review policy.

  • Partner with internal stakeholders such as Compliance, Citi Security and Investigative Services and Audit on investigations of employee misconduct.

  • Participate in a range of regulatory exams and internal audit reviews.

  • Respond to workplace concerns on behalf of senior management.

  • Work with the Employment Law team in the investigation of and response to agency charges and litigation .

  • Assist in the design, development and/or delivery of training initiatives for HR.

  • Coach and consult on the interpretation and application of HR policy and practices in all phases of employment.

  • All other duties as assigned.

  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

What we’ll need from you

  • Extensive ER investigations experience

  • Excellent communication skills, both written and verbal     

  • Ability to work at pace   

  • Mature interpersonal skills and an ability to demonstrate empathy

  • Great analytical skills

  • Confidence to deal with and make judgement calls in complex and nuanced situations   

What we can offer you

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

We’ll provide you with the resources to meet your unique needs, empower you to make healthy decisions, and allow you to choose which benefits suit you and your personal life best.

Visit our Global Benefits page to learn more.

Highlights of our core benefits include:

  • Award winning pension

  • On-site health services

  • Private medical insurance packages to suit your personal circumstances

  • Paid parental leave

  • Generous holiday allowance starting at 27 Days plus bank holidays; increasing with tenure

Citi Belfast also champions diversity within our workforce, which helps us be well and live well together. We have over 40 different nationalities in our Northern Ireland offices, are a vocal supporter of LGBTQ+ rights, and are proud to have 47% of our leadership team made up of individuals who identify as women.

We encourage and lead inclusivity through our Pride, Disability, Multicultural, Families Matter, and Women affinity networks that are run by and for, Citi Belfast colleagues; providing them with the support they need in their personal and professional journeys and supplying them with the tools to help educate colleagues on all things related to each network to help us work better together. 

Sound like Citi has everything you need? Then apply to join the world’s most global bank and discover the true extent of your capabilities.

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Job Family Group:

Human Resources

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Job Family:

Employee Relations

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Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting


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