Company Description
The world of investment is changing. Our vision at Legal & General Investment Management is to create a better, more sustainable future through responsible investing. We work in partnership with our clients around the globe to deliver positive long-term outcomes, while rising to the challenges of a rapidly changing world. Our clients include institutional pension funds, financial institutions, local authorities and sovereign wealth funds. To meet our clients’ complex and evolving investment needs, our investment strategies cover a broad array of asset classes and styles, including equities, bonds, property and alternatives, as well as multi-asset funds. We’re focused on continuously innovating our investment products, maintaining our reputation as experts across all asset classes, and striving to build a more responsible and sustainable future.
Job Description
To provide a high touch professional “121” PA service to the Head of Sales and Head of Alternatives, as well as high level support to the Teams reporting into the Head of Sales and Head of Alternatives.
What you will be doing
- Diaries: based on building a close working relationship with team leaders, co-ordinate and actively manage stakeholder diaries, anticipate issues, manage priorities and conflicts
- Meetings: based on building a close working relationship with team leaders, initiate and arrange all meetings in a collaborative manner to ensure optimum use of stakeholders’ time in locations, during meeting and when travelling.
- Prioritise correspondence: based on building a close working relationship with team leaders, build an understanding of stakeholders and clients as appropriate to actively manage incoming correspondence (emails) for stakeholders
- Calls: build knowledge of clients/other priorities to screen incoming telephone calls as necessary and deal with general enquiries or transfer as required.
- Travel: based on knowledge of clients/other priorities, take decisions on behalf of and coordinate travel plans on behalf of stakeholders via the Distribution Team Travel Desk to include booking transportation, accommodation, drafting itineraries and process expenses using appropriate tools to (advise on and) ensure off site meetings and other events can be attended in the most time efficient and cost-effective way.
- Meeting productivity: based on building a close working relationship with stakeholders, manage their attendance and preparation for meetings and events by providing timely reminders of action points and gathering, collating and circulating papers and documents prior to meetings. Greet clients as appropriate to escort them to the meeting and ensure their experience at LGIM is in line with expected standards of service delivery (on time / catered).
- Attend meetings as required to take accurate minutes or summary action points and distribute to ensure recipients received these within the agreed deadline whilst ensuring confidentiality and discretion at all times.
- Build knowledge of cross firm stakeholders and establish relevant contacts to enhance support provided to team leaders
- Produce and format documents, papers, reports and presentations within brand guidelines to meet Company standards.
- Recruitment admin: manage the interview process for key hires within the team, liaising with Recruitment Agencies, scheduling interviews, liaise with the Distribution Team Travel Desk to organise travel requirements when required and collate feedback to the hiring Manager.
- Also administer the on-boarding process for all new starters within the team including setting up of introductory meetings with key stakeholders and become point person through their first couple of months.
- Carry out administration tasks e.g., initiating / payment of invoices (in conjunction with the Distribution Team Travel Desk), filing / archiving, maintaining accurate records including sickness, holidays, expenses, corporate responsibility & entertaining etc in order that records are accurate and comply with all Group policies and standards, as well as ensuring that the FCA’s requirements for Treating Customers Fairly adhered to in all work process.
- Provide administration support for the wider team to include arranging team events, stationery ordering and on-boarding/exiting processes around equipment and systems access so that new team members can be effective as quickly as possible, and systems access is managed.
- Manage and prioritise own workload effectively to achieve agreed service/business standards.
- Establish and maintain good relationships with other PAs of key internal and external contacts to add value for one or more team heads.
- Be aware of the Consumer Duty regulation whilst undertaking own role, supporting the Distribution teams within my areas as they put customer and client interests at the centre of the business and ensure the delivery of good customer outcomes.
Qualifications
- Experience working as a Team Assistant, or Personal Assistant
- Working knowledge of Microsoft office packages is essential
- Working knowledge of Microsoft office packages at an advanced level would be an advantage.
- Previous experience supporting more than one senior business leaders is essential
- Excellent organisational skills and the ability to prioritise effectively
- Ability to work under pressure and be assertive when required
- Maintains quality in all situations
- Pays attention to detail and demonstrates accuracy
- Ability to quickly utilise any IT tools that may be required
- Ability to act diplomatically and confidentially with sensitive information.
- A high degree of independence and can fully understand the requirements in the role.
Additional Information
When you commit to Legal & General, we’ll commit to you too. That means we’ll recognise and reward your hard work, your performance and your contribution.
If you join us, you’ll get access to some great benefits, including 25 days holiday (excluding bank holidays), an annual supplement for private medical insurance, generous pension scheme and life assurance, We’re also proud to offer competitive family leave.
You’ll have the opportunity to participate in our annual, performance-related bonus plan, and then there are the many discounts we offer that you can take advantage of – both for our own products and at a range of high street stores and online offerings.
The brand with the brolly is choosing today to change tomorrow.
Since 1836, we’ve grown to become one of the world's largest asset managers, homebuilders, pension providers and insurance brands.
We’re all here to improve the lives of our customers, build a better society for the long term, and create value for our shareholders - helping to shape a better future for society and the planet.
We need people who share our ambitions, agility and entrepreneurial spirit to help us do it.
At L&G, you’ll find a balance that helps you be your best. Empowered by hybrid working, we’re supported by technology and workplaces that enable us to work effectively wherever we are. We come together in offices to collaborate and connect, and use time at home for individual, focused activities. And, when we achieve great things, we celebrate our success and reward strong performance.
Today, there’s over 10,000 of us, working towards our mission, with plenty of opportunities to grow your career as we grow L&G. Will you join us?
Great minds don’t have to think alike, so we welcome voices from all backgrounds. Bringing together people with different life experiences helps us build empathy with our customers and drive innovation.
We don’t just talk about it, we actively promote diversity and equitable opportunities for all. That means our employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability or protected veteran status. In fact, we embrace every dimension of diversity to reflect the customers and communities we serve.
We think it’s important to create an inclusive environment where we can all belong, contribute and drive progress, where you can develop and grow, and be empowered. We want you to use your voice to help us build a better tomorrow.
We all work differently, and have different needs, which is why. we’re always open to discussing flexible working arrangements. Likewise, we’re committed to finding reasonable accommodations for candidates with specific needs during our recruiting process.
So whoever you are, wherever you are, whatever your story, we'd love to hear from you.
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