Company Description
Helping over ten million people around the world manage their savings, retirement plans and life insurance requires a lot of people behind-the-scenes. It’s up to us in L&G Group functions – which includes our tech and digital teams, Group Finance, HR, Risk and Corporate Comms to provide the essential support services that all areas of the business need, here in the UK and overseas. Simply put, we enable everyone at Legal & General to do what they do best. That means we’re helping to improve our customers’ lives, and contributing to the success of the business every day.
Job Description
We are looking for a Technical Specialist to join us in either London or Hove!
You'll play a key role in providing technical support and implementation of technical solutions to colleagues. You'll have a clear understanding of the services we provide and work closely with our the business to ensure the service provided is of the highest quality. In addition to this you will manage and support infrastructure, including the physical network (e.g., LANs/WANs, Storage) as well as servers and databases.
If you are looking for a role where you will be supported in your ongoing professional development with access to wide variety of Microsoft training courses then this could be the ideal opportunity for you!
What you'll be doing
- Supporting and/or assuring the availability and performance of technical services by ensuring our suppliers and internal resources implement technical solutions as per agreed designs
- Contributing to incident, service request management, capacity, availability, problem, change and knowledge management activities within the team, to ensure the service is highly available and continually improved
- Ensuring all changes are technically reviewed and assessed, in line with L&G change management processes, and that the team represent the changes at the change approval board, in line with policy
- Actively identifying risks, ensuring they are appropriately logged and tracked at the appropriate forums, and taking appropriate action to mitigate or resolve in line with policy
- Providing support to major incidents as they occur, and manging subsequent activities needed to prevent re-occurrence via Problem Management, in line with company policy
Qualifications
What we're looking for
- Experience of the following tech;
- Azure Platform
- Microsoft 365
- Exchange online
- Perimeter security
- Messaging security
- Active Directory
- Azure Active Directory
- Detailed experience of working in an IT services & multi-vendor environment
- Experience of running in-house services or managing outsourced suppliers
- Experience of operating in a regulated entity, with strong focus on delivering services in line with IT Service Management frameworks. This includes technical peer review of changes and support major incidents
Additional Information
When you commit to Legal & General, we’ll commit to you too. That means we’ll recognise and reward your hard work, your performance and your contribution.
If you join us, you’ll get access to some great benefits, including private medical insurance, at least 25 days holiday (excluding bank holidays), a generous pension scheme, life assurance, and Income Protection. You can participate in our electric car scheme, which offers employees the option to hire a brand new electric car through tax efficient salary sacrifice. We’re also proud to offer competitive family leave.
You’ll have the opportunity to participate in our annual, performance-related bonus plan and valuable share schemes. And then there are the many discounts we offer that you can take advantage of – both for our own products and at a range of high street stores and online offerings.
The brand with the brolly is choosing today to change tomorrow.
Since 1836, we’ve grown to become one of the world's largest asset managers, homebuilders, pension providers and insurance brands.
We’re all here to improve the lives of our customers, build a better society for the long term, and create value for our shareholders - helping to shape a better future for society and the planet.
We need people who share our ambitions, agility and entrepreneurial spirit to help us do it.
At L&G, you’ll find a balance that helps you be your best. Empowered by hybrid working, we’re supported by technology and workplaces that enable us to work effectively wherever we are. We come together in offices to collaborate and connect, and use time at home for individual, focused activities. And, when we achieve great things, we celebrate our success and reward strong performance.
Today, there’s over 10,000 of us, working towards our mission, with plenty of opportunities to grow your career as we grow L&G. Will you join us?
Great minds don’t have to think alike, so we welcome voices from all backgrounds. Bringing together people with different life experiences helps us build empathy with our customers and drive innovation.
We don’t just talk about it, we actively promote diversity and equitable opportunities for all. That means our employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability or protected veteran status. In fact, we embrace every dimension of diversity to reflect the customers and communities we serve.
We think it’s important to create an inclusive environment where we can all belong, contribute and drive progress, where you can develop and grow, and be empowered. We want you to use your voice to help us build a better tomorrow.
We all work differently, and have different needs, which is why. we’re always open to discussing flexible working arrangements. Likewise, we’re committed to finding reasonable accommodations for candidates with specific needs during our recruiting process.
So whoever you are, wherever you are, whatever your story, we'd love to hear from you.
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