Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.
We are excited to bring on a Customer Cloud Value Specialist to help lead and drive our business transformation and revenue growth initiatives with assigned customers with exceptional customer experience .
What you’ll do
Liaison with customers and account teams to represent drive business transformation and revenue growth initiatives and influence customer expectations according to EFX capabilities and constraints
Be able to help and support account teams /customers to articulate and derive the value of cloud and with use cases to drive revenue growth
Collaborate with cross functional teams to understand current proceeses and establish additional scalable processes to deliver outcomes
Provides thought leadership and works collaboratively with cross functional teams in a matrix organization to resolve roadblocks / issues
Leads delivery aspects of external client management, in conjunction with the sales team and internal teams – conducts regular communications and maintains individual working relationships with customer personnel at both the leadership and working levels
Provide post-production support by means of hardening support processes, plus effective metrics tracking and analysis.
What experience you need
Minimum Bachelor’s degree
Strong problem-solving and leadership skills
Good understanding of cloud technologies and be able to quickly ramp up with EFX capabilities
Experience in presenting with confidence, delivering and driving customer facing engagements
Be able to work with a wide variety of stakeholders to gather `needed information and drive outcomes
Minimum 5 years of experience in customer facing/consulting roles.
Project/program management experience of multiple large customer projects in parallel.
Strong written and oral communication skills, ability to analyze problems and determine solutions.
What could set you apart
Have a unique blend of technical skills, business acumen and people skills to navigate stakeholder relationships, customers and keeping pace with market trends
Degree in a technical field such as in computer science or information technology
We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.
Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!
Primary Location:
USA-Atlanta JV WhiteFunction:
Function - Sales SupportSchedule:
Full time
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