Job Description Summary
Job Family SummaryProduct Implementation is responsible for installing a wide range of products and services that involve extensive customer interaction.
What is expected of you for success in your role
1. Manages technical implementation and upgrade of Medical Devices including Infusion Pumps and Patient Monitors
2. Conducts detailed conference calls with customer’s to plan onsite projects
3. Manages temporary and third-party employees during implementation of service products
4. Travels to accounts to be the primary interface with the customer during service product implementations
5. Ensures the efficiency, accuracy, and completeness of implementation of service products and records
6. Installs and configures hardware, software, and network products at customer locations
7. Conducts biomedical training at customer locations
8. Supports field sales activities by providing technical assistance when requested by sales management. May make technical presentations at sales meetings and customer locations in support of sales activities
9. Assists with management and creation of department processes and procedures
Qualifications
1. Bachelors or Associates degree in Engineering or Computer Sciences. Minimum of 2 to 5 years’ experience performing installations of medical equipment and software applications; or equivalent combination of education and experience. Background in field service of medical devices desired.
2. Ability to manage teams of up to 12 (temporary, or third-party suppliers)
3. Ability to effectively communicate with and present information to customers.
4. Strong written and verbal communication skills
5. Ability to learn and understand detailed product knowledge of medical devices, software, and basic networking
6. Ability to perform moderately complex hardware and software troubleshooting
7. Possesses strong time management skills; works effectively without direct supervision
CareFusion is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, gender identity, sexual orientation, national origin, genetic information, disability status, veteran status, or any other characteristic protected by law.
Job Description
We are the makers of possible
BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.
We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us.
Job Family Summary
Product Implementation is responsible for installing a wide range of products and services that involve extensive customer interaction.
What is expected of you for success in your role:
- Manages technical implementation and upgrade of Medical Devices including Infusion Pumps and Patient Monitors
- Conducts detailed conference calls with customer’s to plan onsite projects
- Manages temporary and third-party employees during implementation of service products
- Travels to accounts to be the primary interface with the customer during service product implementations
- Ensures the efficiency, accuracy, and completeness of implementation of service products and records
- Installs and configures hardware, software, and network products at customer locations
- Conducts biomedical training at customer locations
- Supports field sales activities by providing technical assistance when requested by sales management. May make technical presentations at sales meetings and customer locations in support of sales activities
- Assists with management and creation of department processes and procedures
Qualifications
- Associates degree in Engineering or Computer Sciences preferred or Minimum of 2 to 5 years’ experience performing installations of medical equipment and software applications
- Background in field service of medical devices desired.
- Ability to manage teams of up to 12 (temporary, or third-party suppliers)
- Ability to effectively communicate with and present information to customers.
- Strong written and verbal communication skills
- Ability to learn and understand detailed product knowledge of medical devices, software, and basic networking
- Ability to perform moderately complex hardware and software troubleshooting Possesses strong time management skills; works effectively without direct supervision
- Lifting requirements - Ability to lift 70 lb. objects from the floor to chest level.
- Hand Powered Tools - Ability to operate powered drills, powered screw drivers, and other powered tools.
- Manual Tool Manipulation - Ability to turn manual sockets, crescent wrenches, and screw drivers repeatedly over the course of an 8-to-10-hour day.
- Ability to sit, kneel, squat, bend, and stand repeatedly in an 8–10-hour period to assemble and repair instrument suites.
- Ability to push and pull heavy objects (on casters).
- Ability to perform fine motor tasks while reaching over the course of an 8–10-hour day.
- Ability to carry a 40 lb. pack on your back or shoulder for up to 1 hour.
- Ability to drive distances of up to 6 hours, and in adverse weather conditions.
- Able to climb portable ladders and step stools.
- May be required to wear a respirator while servicing equipment, thus must be able to pass a fit test and medical evaluation.
CareFusion is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, gender identity, sexual orientation, national origin, genetic information, disability status, veteran status, or any other characteristic protected by law.
For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.
Why Join Us?
A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.
To learn more about BD visit https://bd.com/careers
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
Primary Work Location
USA CA - San Diego Bldg A&BAdditional Locations
Work Shift
At BD, we are strongly committed to investing in our associates—their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You.
Salary ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates’ progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. The salary offered to a successful candidate is based on experience, education, skills, and actual work location. Salary ranges may vary for Field-based and Remote roles.
Salary Range Information
$28.20 - $46.40
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