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Sr Product Ops Manager – Stores Product
About us:
Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.
As a Sr Products Ops Manager, you will serve as a trusted advisor to the product portfolio by bringing data and insights about our users into conversations and ceremonies. You will leverage product experience to engage multiple levels of product in the creation and implementation of team routines that reflect product thinking and connection to OKRs as well as enable portfolio level intention maps that fuel collaboration across product. You will be responsible for bringing visibility to dependencies and risks across the portfolio and providing visibility of progress to our Product KPIs through metric visualization and analysis. You are accountable for collaborating broadly across our product and operations teams to improve our core competencies around strategic planning, portfolio health, and communication.
A role with Stores Product means a big opportunity to apply your technology and operational experience to continuously improve the strategies that fuel product planning, delivery, and support.
Your core responsibilities include:
Creates the portfolio-level road/intention map and drive the process to keep it up to date and accurate
Develops a communication framework for our product portfolio to provide visibility to the progress and KPIs associated to the technical investment. Includes analyzing and preparing data to inform the strategy
Owns portfolio health metrics and consults/coaches on product insights
Collects and analyses end user feedback; leverages insights to help product teams prioritize changes needed to increase adoption and end user experience
Develops and advocates for best practices in tools, processes, documentation and communication across the product teams and with stakeholders
Educates Product and Business Stakeholders on core product skills and understanding
Core responsibilities of this job are described within this job description. Job duties may change at any time due to business needs.
About you:
Four-year degree or equivalent experience
6+ years of product management, product ops, and/or product data & analytics related experience
Experience working in an agile environment (e.g. user stories, iterative development, scrum teams, sprints, personas)
Strong ability to self-organize and lead through ambiguity
Ability to communicate complex concepts in easy-to-understand terminology across Sr. Leadership, Operations, Product, and Technology
Ability to influence peers, partners, and senior leaders to find common ground, push for consistency where possible and navigate competing interests. With the ability to effectively facilitate cross-functional conversations.
Change management experience and competency
Curiosity and passion for problem solving
Experience creating and delivering product tools & stakeholder materials
This position will operate as a Hybrid/Flex for Your Day work arrangement based on Target’s needs. A Hybrid/Flex for Your Day work arrangement means the team member’s core role will need to be performed both onsite at the Target HQ MN location the role is assigned to and virtually, depending upon what your role, team and tasks require for that day. Work duties cannot be performed outside of the country of the primary work location, unless otherwise prescribed by Target. Click here if you are curious to learn more about Minnesota.
Americans with Disabilities Act (ADA)
Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Supply Chain Facility or reach out to Guest Services at 1-800-440-0680 for additional information.
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