Job Title
Applications Specialist – Cardiac Ultrasound London/South EastJob Description
An exciting opportunity has recently become available for an Applications Specialist – Cardiac Ultrasound, to join our Ultrasound team.
Whether coming from a pure clinical background or having already made the shift in to the commercial world, your clinical experience within cardiology, and customer centric approach will be highly valued.
In this role, you have the opportunity to significantly contribute to growing our Cardiac Ultrasound business, customer satisfaction and after sales support by demonstrating the Philips Cardiac Ultrasound products and training new and existing users on our Ultrasound equipment to ensure full appreciation of its use. You will work with a broad spectrum of stakeholders and customers and play a pivotal role in the ongoing success of our Ultrasound business.
This position is for This role offers you the opportunity of remote working, covering customers in London, Ipswich, Cambridge and Norfolk regions, and would best suit applicants currently living in this area, or with plans to relocate.
You are a part of a team of 15 ultrasound clinical application specialists reporting into the Business Line Manager and with additional support from the Ultrasound Clinical Applications team leader.
Your role:
- Demonstration of Cardiac Ultrasound products at customer sites or hospitals and at conferences/exhibits. Assisting Sales Specialists by providing specialist support to ensure that all equipment is demonstrated to best advantage.
- You will manage post sales customer product training both at customer sites/hospitals and at Philips customer optimization days.
- Following training schedules for the complete range of equipment and train customers in the use of our Ultrasound products, and to provide a formal applications report on completion of all applications visits.
- You will maintain contact with existing users ensuring ongoing customer satisfaction and confidence in using Philips Ultrasound equipment.
- You will ensure all clinical applications training, with both new and existing US customers, aligns with the Company's Quality Policy.
- Providing feedback to business/marketing management with information on reference sites system performance, competitors’ products, customer reactions and sales initiatives.
- Liaising with the Product Management Group's applications team to ensure that the latest US information is available for Users, including attending international meetings where appropriate.
- Providing support at courses delivered by our key accounts/customers.
- Assisting the Business Manager in all aspects of marketing, sales and promotion of our Cardiac Ultrasound equipment and provide specialist sales support to the account managers when required.
You’re the right fit if:
- Full UK driving license and wiliness to travel extensively a must have
- Being located in London or Southeast or willing to relocate
- Post Graduate studies in echocardiography or Clinical Science
- In-depth clinical experience within Cardiac Ultrasound
- Extensive scanning experience within Cardiology
- Experience of working in a clinical environment
- Capability to train others on Ultrasound equipment
- BSE accreditation desirable
- Excellent communication skills and positive relationship builder.
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About Philips UKI
In the UK, we are recognised as a Disability Confident employer and are proud to be part of the Armed Forces Covenant & Mental Health at Work Commitment. We welcome all applicants including those from minority backgrounds, LGBTQIA+ and individuals living with a disability.
Because we are at our best when you are, you can safely share any reasonable tools or adjustments needed during our recruitment process and beyond.
For more information, read our Inclusion and Diversity Policy and, to know more about your Human Rights, we encourage you to view this report.
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