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Sr Manager, Manager Capability Program at Salesforce
Chicago, United States


Job Descrption

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Employee Success

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with CRM + AI + Data + Trust. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good — you’ve come to the right place.


Opportunity overview

Are you passionate about envisioning a future where managers empower their teams to improve their impact? Are you driven by spearheading innovative initiatives across a global scale? Come join our growing Global Talent Management team!

We are seeking a strategically-minded Senior Manager to lead our Manager Capability Program. Recognizing the critical role that managers play in our employee experience and overall success, you will be instrumental in charting the course for exceptional management practices. Your focus will be on empowering our managers to make a tangible impact and cultivate impactful teams. Your primary goal will be to ensure that our managers possess the requisite skills and capabilities to propel success throughout the organization. You will collaborate with our Talent and ES Business Partners, as well as our COE partner teams, to provide invaluable thought leadership and program execution across our talent management initiatives.


What You’ll Do

* Lead the design, development, and implementation of a comprehensive enterprise-wide Manager Capability Program, including defining program objectives, strategies, and success measures.

* Collaborate with cross-functional teams and key partners to assess current manager capabilities and identify areas for improvement. 

* Design and deliver tailored strategies and solutions to address manager capability gaps, including programs, processes, policies, tools, and resources aimed at developing manager skills, capabilities, and effectiveness.

* Partner with key team members to integrate manager capability initiatives into talent management, learning and development, and other relevant programs and processes.

* Foster collaboration across teams and partners to align efforts, communicate progress, and deliver key initiatives. 

* Serve as a subject matter expert on the Manager Capability and Global Talent Management Programs, providing clarity on the program direction, design, change management, and implementation. Support broader talent management initiatives across the team.

* Stay current on industry trends and standard processes in management excellence and incorporate relevant insights into a data-driven program design.

* Track and analyze program effectiveness, gathering key data insights and feedback from team members and making recommendations for continuous improvement.

* Use project management practices to ensure successful delivery of programs within timelines.

Who You Are

* A strategic problem solver and subject-matter expert. You thrive on developing strategies aligned with your subject matter expertise in management excellence, leadership, and talent management. 

* A seasoned program manager. You have overseen large-scale, complex programs and projects, ensuring successful integration of initiatives into the organization's ecosystem. You not only think strategically but dive into the details.

* A data-driven program owner. You possess an understanding of key research methodologies. You harness the power of data to generate meaningful insights that drive decision-making. Your recommendations are grounded in business metrics, balancing key partner needs.

* A master dot connector. You excel at identifying and consolidating similar initiatives to amplify impact and minimize redundancy. You know when to engage experts and collaborators to ensure diverse perspectives are considered.

* A curious and innovative change enthusiast. You have a passion for learning and refining your skills. You embrace a culture of iteration and experimentation. You are deeply committed to understanding the needs of our business and key stakeholders, translating business needs into tangible talent strategies and outcomes.


Minimum Requirements

* Undergraduate or graduate degree in Industrial/Organizational Psychology, Leadership/Organization Development (OD), Human Resources or Business Administration, or equivalent experience

* 5+ years of progressive HR/Leadership/TM/OD/OE experience within large organizations or equally complex environments

* Knowledge of leadership and talent management standard processes is preferred

* Experience building trusted relationships with senior leaders and cross-functional partners

* Strong program management and organization skills, with the ability to manage multiple projects at the same time and a focus on continuous improvement

* Excellent operational/analytical skills. Experience using data to measure the success of existing initiatives and inform opportunities for new initiatives

* Track record of driving positive organizational change in a fast-paced environment

* Strong communication, influencing, and partner management skills

* Excellent written, presentation, and interpersonal communication skills

Accommodations

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

For Colorado-based roles, the base salary hiring range for this position is $136,600 to $187,900.

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.

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