Job Description:
You are looking for a new challenge and want to be part of the Customer Care Centre team? A great opportunity is offered to you!
Connectivity, IFE and integrated platforms engineering support team is looking for a Cabin Connectivity Middle East candidate.
If you are curious, interested in developing yourself in a wide array of interesting and challenging subjects, and keen to be the voice and drumbeater of in-service support topics... This position is for YOU!
The jobholder will be responsible for the delivery of (first-in-class) cabin
connectivity regional engineering support to Airbus operators and will have the
following responsibilities:
● Supporting and providing In-Service Engineering Support for High Bandwidth
Connectivity (HBCplus) customers in the Middle East region,
● Making the sorting between off-board and on-board connectivity issue,
● Contributing to the Maintenance recommendations to resolve issues in close
collaboration with airline maintenance & engineering teams, vendors and
Airbus customer care centre.
● Assist the Airline as Technical Advisor (no maintenance to be performed on
A/C by the candidate)
● Following-up and monitoring the service availability of the concerned fleet,
● Identifying and capturing improvements and limitations dealing with HBCplus
Products.
Competences / Skills requested:
As the successful candidate you will be able to demonstrate some of the following competencies and skills:
● Having a first experience in airline and/or having avionics background,
● Able to analysis problems and find mitigations solutions / first level of
troubleshooting recommendations,
● Team player, adaptable, flexible and open to continuing challenges,
● Good mentoring and data driven skills,
● Service minded and highly customer focus, able to understand customer
needs,
● Good coordination and relational skills to deal with Customers, Design Offices, Vendors and other Airbus departments,
● Good presentation skills, both oral and written.
Experience in supporting IFE & Cabin connectivity domains would be highly appreciated.
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.
The position is located in Dubai and will involve some travels.
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.
Company:
Airbus Africa and Middle East FZEEmployment Type:
Permanent-------
Experience Level:
ProfessionalJob Family:
Customer Eng.&Technical Support&Services <JF-CS-PS>By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.
At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
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