Property Claims Fraud Advisor
Salary: £27000 to £31000
We are currently recruiting for a Claims Fraud Advisor to be a part of our Property Counter Fraud Team in Household. This could be a great opportunity for you, if you are seeking the next step in your career, have a background in insurance and experience within fraud prevention.
A bit about the job:
As a Claims Fraud Advisor, you will support our customer facing claims handlers when they have identified potential fraud on a property claim and appropriately triage cases that have been identified as potential fraud from various sources to the Property Investigation team to progress the investigation.
You will be training and coaching on a 1:1 level or larger groups. You will support our customer facing handlers to ensure we’re continuously improving detection and referral rates, protecting our business and our genuine customers from fraudulent behaviour.
Skills and experience we’re looking for:
Understanding of claims fraud investigations and possible outcomes of investigations
Ability to read and interpret data
The ability to effectively manage personal workload
Excellent communication skills – written and oral
Previous coaching/training experience
What you’ll get for this role:
Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.
Starting salary between £27000 and £31000 (depending on location, skills, experience, and qualifications)
Bonus opportunity – 6 % of annual salary Actual amount depends on your performance and Aviva’s.
Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
Brilliantly supportive policies including parental and carer’s leave
Flexible benefits to suit you, including sustainability options such as cycle to work
Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
We take your wellbeing seriously with lots of support and tools
Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.
Aviva is for everyone:
We’re inclusive and welcome everyone – we want applications from people with diverse backgrounds and experiences.
Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you’re in a job share just apply as a pair.
We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.
To find out more about working at Aviva take a look here
We interview every disabled applicant who meets the minimum criteria for the job. Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you.
We’d love it if you could submit your application online. If you require an alternative method of applying, please give Viven Gergaly a call on +44 20 4586 6477 or email vivien.gergaly@aviva.com
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