Company Description
Shawbrook provides finance to a wide range of customer segments that value the premium experience, flexibility and certainly we deliver. We are a purpose-led organisation, with a focus on delivering long-term sustainable value for all our stakeholders.
We have a diversified offering, with our innovative lending propositions tailored to meet specific customer needs in carefully selected markets across SME, Real Estate and Personal. Our products range from complex structured credit facilities for growth-focused businesses to mortgages for professional landlords and property investors, as well as simple loans for consumers delivered digitally. We fuel our lending through customer deposits, which we attract by delivering a premium experience, choice and consistently great value to smart savers.
The business model we have created is unique and difficult to replicate, with our ‘best of both’ approach combining deep human expertise with advanced digital, tech and data capabilities. This combination not only allows us to deliver excellent customer experiences, but to do so efficiently and at scale. We are proud of our innovative and agile culture, which drives consistently high employee engagement scores and makes Shawbrook an attractive destination for the best talent.If you’re willing to roll up your sleeves, contribute new ideas and believe anything is possible, you’re our kind of person
Work with us because you:
- Want to be part of a bank built for the dynamics of the modern world
- Relish a challenge and enjoy a fast-paced, innovative and hardworking culture
- Enjoy finding new and better ways to solve complexity and make things happen
- Want to belong to a diverse culture that stands shoulder to shoulder with minority and underrepresented groups
- Care about society and the environment and want to be part of a business that cares too
- Want to continue to grow professionally and be the best version of yourself
Job Description
- The Business and Retail Programme is ideal for young adults looking to build an understanding of the financial services sector and pursue a career in relationship management, sales & marketing, operations, and risk management whilst studying towards a level 3 Financial Services Senior Customer Advisor apprenticeship standard
- The programme is 16 months in length, you will spend this time immersed within either our Structured Finance team or Consumer Lending and Savings team’
- Role will be based in Brentwood Essex
- Over time you will be immersed within our underwriting and operations team where you will learn more about the customer journey, interact with our customers and understand, and apply, how we assess ‘taking on’ financial risk – in simple terms, what we need to do to lend money safely and responsibly for both our customer and our business
Qualifications
- You will have to have the right to work in the UK and to have lived in the UK continuously for the past 3 years
- GCSE grade 4/5, C or above in Maths and English is required to join any of our apprenticeship programmes
- You’ll will either working towards completing your studies in summer 2024 or looking for your next career move with the opportunity to study towards achieving a (level 3) apprenticeship starting in September 2024
- A motivation and desire to pursue a career in the respective apprenticeship qualification route
- Ideally working knowledge of MS Office applications
- Reliable, adaptable & flexible
- Accuracy & attention to detail
- “Can do” attitude, very good at problem solving
- Willingness and desire to learn fast and acquire new skills
- Good verbal and written communication skills
- Ability to work as part of a team
Additional Information
Your Wellbeing - We take your health and well-being very seriously by providing a range of benefits to give you and your family peace of mind. These include:
- Market leading family friendly policies such as access to our Maternity, Adoption and Paternity policies from Day 1 of your employment
- Free access to Headspace, a mindfulness & meditation digital health app
- Free access to Peppy digital health app that offers personalised support through fertility treatment becoming a parent or menopause
- EAP (Employee Assistance Programme) - Offering you support on a wide range of subjects including financial concerns, mental wellbeing and more general queries around family, work, housing, and health
- Cycle to work scheme
- Discounts on gym membership
- Contributory pension scheme & death in service
Your Lifestyle - It’s important you strike the right balance between your work and personal life. We provide benefits to support you when at work and when you’re enjoying your leisure time.
- Minimum of 27 days holiday per year
- Option to buy or sell holiday days through our flexi-holiday scheme
- Discounts on gym membership nationwide
- Access to discounts on a range of high street and online brands
- Community support and charitable giving
Your Contribution - We’re focused on rewarding those that go the extra mile in helping us achieve our goals.
- Participation in our annual discretionary bonus scheme designed to reward your contribution to our success
- Proudly Shawbrook recognition scheme focused on recognising our role models and thanking our colleagues for a job well done
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