Company Description
Shawbrook provides finance to a wide range of customer segments that value the premium experience, flexibility and certainly we deliver. We are a purpose-led organisation, with a focus on delivering long-term sustainable value for all our stakeholders.
We have a diversified offering, with our innovative lending propositions tailored to meet specific customer needs in carefully selected markets across SME, Real Estate and Personal. Our products range from complex structured credit facilities for growth-focused businesses to mortgages for professional landlords and property investors, as well as simple loans for consumers delivered digitally. We fuel our lending through customer deposits, which we attract by delivering a premium experience, choice and consistently great value to smart savers.
The business model we have created is unique and difficult to replicate, with our ‘best of both’ approach combining deep human expertise with advanced digital, tech and data capabilities. This combination not only allows us to deliver excellent customer experiences, but to do so efficiently and at scale. We are proud of our innovative and agile culture, which drives consistently high employee engagement scores and makes Shawbrook an attractive destination for the best talent.If you’re willing to roll up your sleeves, contribute new ideas and believe anything is possible, you’re our kind of person
Work with us because you:
- Want to be part of a bank built for the dynamics of the modern world
- Relish a challenge and enjoy a fast-paced, innovative and hardworking culture
- Enjoy finding new and better ways to solve complexity and make things happen
- Want to belong to a diverse culture that stands shoulder to shoulder with minority and underrepresented groups
- Care about society and the environment and want to be part of a business that cares too
- Want to continue to grow professionally and be the best version of yourself
Job Description
Purpose & Scope of role
To provide full, accurate administrative support to the HR team. To support the delivery of an effective, customer focused and professional HR service to meet operational needs of the department and the business.
Employee Lifecycle (40%)
- Actively support on boarders keeping in touch throughout the first 90 – 180 days. Following up on probations with managers and escalating the requirement for extensions and/or performance plans with the HR Adviser.
- Support key processes within the Employee Lifecycle such as Family Leave requests, probations etc
- Supports the HR SMEs with the delivery of any cyclical HR activities, including Performance & Compensation Planning.
- Day to day management of HR approvals related to workflows within SAGE people such as job titles and org changes.
- Support of the Resource Needs process to ensure all roles are aligned to the resource plan.
- Support ER activity for the Group including disciplinary, grievance, absence etc.
Administration (40%)
- To monitor and respond to employee queries raised through the AskHR mailbox. Supporting questions around HR operational processes/policy and payroll queries. Referring issues/questions to other HR colleagues for support where required, managing the response to the query to ensure timely response.
- Provide payroll administration support to the in management of the payroll validation process with 3rd Party provider as and when required.
- To provide support in production of all standard correspondence and letters
- To provide administrative support as required to the whole HR team
- Manage the LMS system and support the L&D Adviser with administration, queries, bookings and reports relating to adhoc & regulatory training and inductions.
Process Improvement and automation (10%)
- To educate the employees and line managers as to how they can support themselves though HR Hub self-service, AskHR and other HR systems.
- Identify and support opportunities to enhance and automate HR operational processes.
- Responsible for on-going improvement of HR process & the management/ownership of letter templates, ensuring the employee experience is consistent across the business.
- Identifying opportunities for improvements and automation of processes to enhance efficiency and effectiveness of HR team.
Data Governance (10%)
- Compiling and updating employee records in line with document retention and data privacy policies.
- Ensure integrity of the data held on HR systems and support with reporting and development activities.
- Ensure the HR Hub is aligned to the OD of the business and that all people data is accurate and timely.
Qualifications
- GCSE grade 4/5, C or above in Maths and English are the only academic attainment entry requirement to join us on the programme.
- You must be aged 17 or over at start of the programme in September 2024, no longer in full-time education and eligible to work in the UK
Additional Information
Your Wellbeing - We take your health and well-being very seriously by providing a range of benefits to give you and your family peace of mind. These include:
- Market leading family friendly policies such as access to our Maternity, Adoption and Paternity policies from Day 1 of your employment
- Free access to Headspace, a mindfulness & meditation digital health app
- Free access to Peppy digital health app that offers personalised support through fertility treatment becoming a parent or menopause
- EAP (Employee Assistance Programme) - Offering you support on a wide range of subjects including financial concerns, mental wellbeing and more general queries around family, work, housing, and health
- Cycle to work scheme
- Discounts on gym membership
- Contributory pension scheme & death in service
Your Lifestyle - It’s important you strike the right balance between your work and personal life. We provide benefits to support you when at work and when you’re enjoying your leisure time.
- Minimum of 27 days holiday per year
- Option to buy or sell holiday days through our flexi-holiday scheme
- Discounts on gym membership nationwide
- Access to discounts on a range of high street and online brands
- Community support and charitable giving
Your Contribution - We’re focused on rewarding those that go the extra mile in helping us achieve our goals.
- Participation in our annual discretionary bonus scheme designed to reward your contribution to our success
- Proudly Shawbrook recognition scheme focused on recognising our role models and thanking our colleagues for a job well done
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