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ServiceNow’s Digital Experience and Product team is seeking a talented, self-directed Director, Website Infrastructure and Tools. In this role, you will drive the strategy and execution of the underlying infrastructure and tools used to build and deliver delightful digital experiences for our global customers. You will lead a team of product managers overseeing content authoring, digital asset management, testing and optimization tools, amongst other marketing technology services. In this key leadership role, you will collaborate with cross-functional teams to drive innovation, efficiency, and scalability across our digital platforms.
The ideal candidate will balance strategic foresight with meticulous execution, thriving in ambiguously defined scenarios. You must have a proven track record of building and scaling website tools and infrastructures, and possess a deep understanding of developing processes, operations, and governance to empower a varied team of marketers in crafting successful digital experiences for customers. Experience with Adobe products (e.g. AEM, Workfront, Adobe Target, etc.) is preferred.
Key Responsibilities:
To be successful in this role you have:
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ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
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For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.
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