Job Description
The Associate Program Manager is responsible for the health and quality of mid-scale client projects, focusing on creative project management, end to end project workflow, and delivery efficiency and quality, while working with managers in maintaining margin and risk mitigation and resolution.
The ideal candidate should have experience in advertising and/or marketing, and have a working knowledge of typical creative agency workflow and time management. Agency experience is preferred, but not mandatory.
They will also possess an ability to represent the Program Management discipline with internal partners, and be willing to learn and eager to build and maintain strong relationships with agency partners.
Responsibilities
- Manage small-scale projects end to end, from strategy brief to asset delivery. Be responsible for project management of creative workstreams. Work with strategy, creative, account, and production teams to ensure smooth delivery of deliverables and assets, while also facilitating communications between teams.
- Work with direct supervisors and larger team to learn processes, workflows, best practices and tools that support the profitable delivery of client work.
- Develop scopes, staffing plans, and estimates for small-scale projects and engagements, with direct manager supervision and support.
- Engage with Resource Management and Finance as appropriate for staffing, scoping and estimating. Work closely with direct supervisors and team members to learn how to identify flags, find solutions, and manage up.
- Maintain communications and documentation, including status, project plans, change orders, QA ticketing, and asset management.
- Contribute to a culture of delivery efficiency and excellence within the Program Management department.
- Demonstrate a willingness to learn, and creatively solve problems with a positive, professional demeanor.
Qualifications
1-2 years’ experience in advertising and/or marketing, with experience in creative workflow management. Agency experience is a big plus.
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