About Dialpad

Work Beautifully

Dialpad is the leading Ai-Powered Customer Intelligence Platform that is transforming how the world works together. Based on 4 billion minutes of analyzed voice and meetings data and growing, we have designed one, beautiful workspace that seamlessly combines the most advanced Ai Contact Center, Ai Sales, Ai Voice, and Ai Meetings with Ai Messaging. More than 30,000 innovative brands and millions of people use Dialpad to unlock productivity, collaboration, and customer satisfaction with real-time Ai insights. With initial funding and leadership from Google and leading venture capitalists such as ICONIQ and Andreessen Horowitz, Dialpad has over $200M in ARR and is one of the fastest growing Ai companies in the world.

About the Role
As a Senior Content Marketing Manager, Product, you will spearhead the development of our product’s core value propositions and key selling points, ensuring they resonate with our target audiences. Your role is pivotal in translating marketing strategies and industry-focused initiatives into impactful programs that support sales pipeline activities, deal closures, and overall company growth. You will be instrumental in operationalizing our internal marketing communications and developing repeatable, scalable processes to effectively train sales teams and implement continuous sales initiatives.

Responsibilities

• Development of Core Value Propositions: Create and refine the core messaging and selling points of Dialpad products to ensure they align with market needs and corporate objectives.
• Translate Marketing Initiatives: Convert broad marketing and industry-focused strategies into specific, actionable programs that drive sales performance and revenue growth.
• Operationalize Marketing Communications: Streamline internal communication processes within the marketing department to enhance efficiency and clarity.
• Process Development: Build and standardize repeatable, scalable processes for training sales teams, facilitating ongoing sales education and engagement through always-on sales plays and programs in coordination with Sales Enablement.
• Cross-functional Collaboration: Foster consensus, alignment, and engagement across multiple departments including Marketing, Sales and Product. 
• Messaging and Positioning: Work with the Marketing and Product teams to lead the strategy and execution of messaging and positioning for target personas in collaboration with global Go-to-Market teams, Campaigns, Content, and Corporate Marketing.

Qualifications

• Proven experience in content marketing, with a strong focus on product communications within a tech-focused environment.
• Exceptional communication and writing skills, with the ability to articulate complex product features into compelling marketable content.
• Experience in creating strategic marketing content that translates into measurable business results.
• Strong project management skills and the ability to manage multiple initiatives simultaneously.
• Bachelor’s degree in Marketing, Communications, Business Administration, or related field. Advanced degrees or certifications in marketing or related fields are a plus.
• A collaborative spirit capable of working effectively with cross-functional teams to drive results and align on common goals.

Why Dialpad?
Dialpad connects coworkers and customers, simplifies workflows, and helps businesses grow using the world’s first Ai-powered customer intelligence platform and our DialpadGPT proprietary Ai.

With Dialpad Ai, businesses of all sizes in any industry can automate a wide range of everyday tasks like note-taking during meetings, onboarding new sales reps, simplifying lead management, coaching support agents, measuring customer satisfaction, inferring CSAT scores, driving revenue, and delivering customer delight.

Apply Today
If you are driven by innovation, have a knack for creating engaging content, and want to contribute to a team making real-world impacts, apply to be Dialpad’s next Product Content Marketing Manager. Together, let’s redefine the future of work.

Dialpad benefits and perks

Culture

We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent. 

Compensation and equity

Teamwork makes the dream work, and Dialpad offers competitive salaries in addition to stock options because each and every Dialer participates in our success.

Diversity, Equity, and Inclusion (DEI) at Dialpad

At Dialpad, we are passionate about Doing the Right Thing. This means we are committed to building a values-driven culture that celebrates identity, inclusion and belonging. As a global company, it’s our responsibility to come together to create a culture where all Dialers can Work Beautifully, Delight Our Users, and Innovate Continuously to bring our world-class product to life. 

Every Voice Matters at Dialpad. We build community through our Employee Resource Groups, company-wide celebrations, service days, and a robust internal learning & development program focused on the success of our Dialers.

Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.