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Medical Director at NMC Healthcare
, United Arab Emirates


Job Descrption

To be responsible for the smooth and efficient operation of the Healthcare Facility, including management of the related resources associated with the hospital operations. 2.2 To provide management oversight for the development of high quality, cost-effective and integrated clinical programs within the hospital. To exercise management responsibility over the hospital ensuring efficient services that are designed to meet the needs of patients, physicians, the public and staff.

3.1 Responsible to develop and implement and monitor policies/ procedures/ plans/ SOPs/clinical guidelines/pathways of the clinical departments. 

3.2 Responsible for implementing a unit specific quality improvement and patient safety program/initiative. 

3.3 Responsible for identification, selection and monitoring of measures specific to the department or service, assess data, plan change, and sustain improvements in quality and patient safety. 

3.4 Responsible to ensure complete and timely training and education of staff on quality improvement process such as but not limited to, prevention and control of infection, emergency disaster response, fire safety, Hazmat, spill management, etc. 

3.5 Responsible for monitoring and coordination of the quality improvement and patient safety program and initiatives. 

3.6 Responsible for monitoring incidents and sentinel events, and taken action and to sustain, to improve safety in response to events.Responsible to support culture of safety program and implement, monitor, and take action to improve the program in the department. 

3.8 Responsible for carrying out the evaluation/performance appraisal for the staffs. 

3.9 Including but not limited to the following activities: 

3.10 Attend to, manage, and resolve patient complaints to the satisfaction of all parties involved. 

3.11 Administer personnel matters related to medical staff. 

3.12 Actively participate in JCI accreditation project. 

3.13 Assist in HIS implementation. 

3.14 Member of the Hospital Management Executive committee and participates with the leaders of the governing body, management, and medical staff in development of hospital plans, programs and policies. 

3.15 Develop and foster effective collaboration between clinical departments, divisions, medical staff leadership, faculty and other affiliated services (internal/external) to ensure an integrated approach to providing services, and fulfilling the hospital’s clinical, research and educational goals and objectives. 

3.16 Oversee major workforce and resource decisions for the hospital. 

3.17 Ensure compliance with government regulatory agencies and accrediting bodies. 

3.18 Develop new business strategies to enhance market share and improve overall performance. 

3.19 Work through the management team and medical leadership of the hospital, serving as a resource to help reduce costs, enhance revenues, achieve effective utilization and quality goals and objectives, analyze and utilize information to develop and support management decisions. 

3.20 Be accountable for the overall success of operations of the hospital, to lead and oversee the development of operating and strategic plans. 

3.21 Attend to system development, quality, fiscal management, compliance and clinical management measures, physician relationships, work culture enhancement, internal communication and consensus-building. 

3.22 Manage clinical employees in accordance with the facility policies utilizing sound principles of practice and fairness. 

3.23 Review clinical employee performance as evaluated by their respective managers, ensuring that reviews occur as scheduled / annually for each employee. 

3.24 Review and approve the disciplinary action and/or discharge of clinical employees. 

3.25 Perform other related duties incidental to the work described herein, as may be assigned or delegated.Comply with all OSH (Occupational safety and health) and infection control policies, standards and procedures and cooperate with hospital management to comply those requirements 

3.27 Work accordance with the documented OSH procedures and instructions, specific responsibilities 

3.28 Be familiar with emergency and evacuation procedures 

3.29 Notifying OSH Hazards, incidents, Near misses and issues and assistance with the preparation of risk assessments, incident reports 3.30 Comply with Waste management procedures and policies 

3.31 Attend applicable OSH/Infection control training programs, mock drills, and awareness programs 

3.32 Use of appropriate personal protective equipment and safety systems 

3.33 Ensure as far as reasonably practicable that any workplaces they manage, or control are safe and without risks to health, safety or the environment. 

3.34 Ensure implementation of applicable DOH, NMCRH OSHMS and infection control policies and standards 

3.35 Ensure adequate budget and resources for FMS/OSH/PCI management. 

3.36 Designating a Safety facilitator who will be responsible for coordinating OSH activities within the department. 

3.37 Regularly discuss OSH issues or matters in departmental/ management meetings 

3.38 Ensure provision of OSH information, training and Supervision 3.39 Implement and monitor effectiveness of risk management program

4.1 Graduate of approved medical school with a license to practice medicine. 

4.2 Command of oral and written English. Knowledge in Arabic is desirable. 

4.3 Computer Literacy. 4.4 Performance Criteria: 

4.4.1 Achievement of Core objectives in line with the expectations of the Management and stakeholders 

4.4.2 Ability to work constructively and interact professionally with others 

4.4.3 Ability to coordinate multiple tasks, adjust to changing priorities and work within deadlines. 

4.4.4 Ability to attend to meetings outside of normal business hours 

4.4.5 Ability to respond to emergencies on a 24-hour basis and lead effectively in stressful situations. 

4.4.6 5 years’ experience as a Consultant after post-graduation.


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NMC HEALTHCARE
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