Product Insight & Analysis Manager

Department: Product Management

Employment Type: Full Time

Location: London

Compensation: £55,000 - £60,000 / year

Description

Our mission is to make the world a better place to work and to achieve this mission we need an Insight and Analysis Manager to join our Product Operations and Success Team and take the lead on enabling our qualitative and quantitative insights at scale.This is a new role and you’ll be passionate about establishing foundational standard process and working with senior global partners in both product and the wider organisation. We are looking for an experienced and passionate individual who can support our Product Managers in conducting research and collaborate with various other functions such as Product Design and Product Marketing.Ideally, you've already excelled in an insight, research or data-related role at a SAAS company. Your experience should include crafting frameworks and standardising product metrics, centralising user and market insight and ensuring both qualitative research and quantitative analysis is broadly accessible and consumable.The role will cover but is not limited to; insights analysis governance processes, data repository management, improving data-related product discovery practices, building core research skills at scale, people management experience is advantageous although not essential.

Some of Your Responsibilities & Core Duties will include:

User & Market Insight

Centralise user and market insight, ensuring both qualitative research and quantitative analysis is broadly accessible and consumable by multiple teams
Implement from scratch new user and market insight tools, documentation and practices that are scalable as the business moves into new countries
Support the Country Enablement team in detailing standard process for local teams to conduct their research successfully

Insight Analysis & Reporting

Evangelise and build a shared understanding of metrics that can be used by Product Groups/Teams
Define new documentation standards for both user and market insights that allow asynchronous consumption and analysis by global product teams
Streamline insights and analysis reporting methods to enable efficient and higher-quality decision-making at scale
Develop regular structured reporting for markets to understand how products are performing in and across regions, highlighting trends to improve performance

Strategy Development

Partner with the Product Senior Leadership Team (SLT) to define how to use market and insight data to continually evolve our product vision and strategy
Propose standardised metrics and frameworks that are applicable and useful for Product Groups/Teams
Define insight analysis projects that will enable the Product SLT to make higher-quality data-informed decisions on the direction of our products
Work closely with the Data Product Group to define a data governance structure and standardised definitions for metrics and data sets
Present methods of analysis to both technical and non-technical audiences and senior collaborators around the organisation.

Continuous Improvement

Work alongside others in the Product Ops team to define, communicate and put new practices and processes into place across the product organisation

The Experience and Key Skills you will have:

Advantageous experience would be Insight & Analysis Management in SAAS or related industries
Experience in an insight/research role in a relatable industry
Experience working across multiple product teams and at a global scale
4+ years of experience in a data role, insight or research role, ideally with hands-on experience with, product analytics, business analysis, or similar roles that worked closely with Product/Engineering teams
Applied business analyst skills - highly skilled in SQL, Excel, and data tables and excited to use these skills to deliver significant insights and recommendations to drive product improvements
Proven experience working across multiple product teams and work streams concurrently with high fidelity and the ability to manage up effectively
A sharp eye for detail and a strong sense of what types of data are useful for Product teams
Ability to learn fast, understand complex domains, and develop a deep understanding of sophisticated products and their various use cases
Strong influencing skills and ability to operate with a high sense of priority, creating clarity of roles and responsibilities in a matrix environment
Experience with implementing operational processes and systems to ensure efficiency and scalability
Strong project management skills with an ability to prioritise, communicate progress, and deliver results across multiple workstreams
Excellent communication and collaboration skills, and able to work cross-functionally, with multiple product groups and at all levels of the organisation
Comfortable presenting data and insights to senior team members and proposing and implementing new frameworks
Proficient/Fluent English language skills (written and verbal)

The Interview Process:

Online interview with a member of the Talent Acquisition Team.
Online interview with the Director of Product Ops and the VP of Product

Be comfortable. Be you. At Reward Gateway, we want all of our employees to feel comfortable bringing their passion, creativity, and individuality to work. We value all cultures, backgrounds and experiences, as we truly believe that diversity drives innovation. Express yourself, join our community and help us Make the World a Better Place to Work. We hire BETTER. From perks to people, our BETTER approach to hiring earns us more trust, happier people, and more world-class talent that helps us to make the world a better place to work. Find out more about Reward Gateway's approach to benefits, equality, talent, technology, empathy, and what you’ll get in return for joining our Mission at rg.co/lifeatrg.

Complete form below to directly Send your CV / Linkedin Profile to Product Insight & Analysis Manager at Reward Gateway.

You will receive all responses from employer on this email

Example: Application for the post of 'Accountant'

Example: Introduce your self and give purpose of your application

*All fields are mandatory.

REWARD GATEWAY
14 jobs found

Engineering Manager at Reward Gateway

London, United Kingdom

Business Analyst | 4 Month FTC at Reward Gateway

London, United Kingdom

Director of Information Security at Reward Gateway

London, United Kingdom

Interim Tax Project Manager | 3 Month FTC at Reward Gateway

London, United Kingdom

Senior Product Manager at Reward Gateway

London, United Kingdom

Senior Events Manager EMEA at Reward Gateway

London, United Kingdom

Product Insight & Analysis Manager at Reward Gateway

London, United Kingdom

Director of Infrastructure at Reward Gateway

London, United Kingdom

Implementation Analyst at Reward Gateway

London, United Kingdom