Technical Services Representative
Triumvirate Environmental, one of the largest environmental services firms in North America, is seeking a Technical Services Representative for our Astoria, NY Operations team.
Triumvirate provides leading institutions in the higher education, life sciences, healthcare, and industrial sectors with diverse services and advice to assist them with compliance management. At Triumvirate, we strive to WOW both our employees and our customers. Our unique culture fosters growth, development, education, and creativity.
This position reports to the Technical Services Manager. This role is in office and is based in Astoria, NY. The pay range for this position is $60k-$75k.
Essential responsibilities and duties include:
- Coordinate jobs with customers and prepare appropriate paperwork, including the paperwork associate with our trucking process and associated weights
- Create and distribute invoices with quotes for services, such as lab packs, lab moves, and others
- Field incoming calls from prospective and existing customers as needed. Satisfying customer needs may involve a direct response from information and knowledge already possessed, obtaining information for response, or directing customer to someone capable of responding
- Assist Sales team with administrative tasks related to maintaining and growing customer base, including customized waste profiling and shipment report generation
- Organize and control all job folders and customer master files. This includes ensuring all paperwork is filed properly, and retrieving files for job costing purposes
- Provide Quality Control by contacting customers, post-service, to conduct surveys
- Attend all sales meetings and other necessary meetings
- Provide technical support to Inside and Outside Sales representatives and customers
- Assist with the approval of OSS, lab pack, and other job folders
Required qualifications:
- Ability to work as a team player
- Excellent customer service skills and ability to effectively interact with a broad range of personnel preferred
- Determination/eagerness to learn about the environmental health & safety field
- Creativity in solving unique problems
- Leadership experience/potential
- Strong communication, analytical, technical, and organizational skills
- Intermediate skills with Microsoft Office products (Word, Excel, Outlook, and PowerPoint)
#LI-Onsite
Besides Health, Dental and Vision Insurance, we contribute to a 401k, offer a generous tuition reimbursement program, TONS of safety training for some positions with opportunities for external trainings and certifications, Mentorship & Career Succession Planning, Relocation Opportunities, Auto/Home insurance discounts, pet assistance discount plans, discounted movie passes & more!
To learn more about our business, culture, and the exciting work that we are doing in the industry, find us on LinkedIn, Instagram (@triumvirateenvironmental), or our website!
Triumvirate Environmental is committed to a diverse and inclusive workplace. As an Equal Opportunity Employer (EOE), Triumvirate does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Individuals with Disabilities and Protected Veterans are encouraged to apply.
If you have a disability and need accommodation during the application and hiring process, please contact us at https://www.triumvirate.com/contact or call us at 888-834-9697. The requirements listed above are representative of the knowledge, skill, and/or ability required. To view our California Privacy Notice and Policy, click here.
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