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CRM Manager at Richemont
Dubai, United Arab Emirates


Job Descrption

How will you make an impact?

As a true ambassador of Cartier, you will define and deploy the CRM strategies to maximize engagement and drive recruitment, conversion and retention. Using client insights, you will identify growth opportunities and challenges and be a key transversal player within the Marketing, Communications, Client and Commercial teams promoting a client-centric approach in all initiatives. In your scope, you will be responsible for; CRM Strategy & Performance, campaigns and clientelling programs, client data insights & transversal team management.

 

How will you experience success with us?

Seeing this opportunity as a long term career with us, you will be fluent in English with excellent communication skills to collaborate with both colleagues and clients - Arabic is a plus. You have 5+ years of related client experience in the luxury field and a strong experience in developing and managing customer acquisition, engagement and retention strategies. 

 

How do we keep you smiling?

To reward your strong contribution to our team, you can expect a hybrid work environment offering flexible work from our office in Dubai and home. In addition you will also be provided with; annual bonus, medical insurance, life insurance, annual ticket & schooling allowance plus discount on Richemont brands. We value our people and you will be provided with an intensive on-boarding and continued training throughout your career to grow with Cartier.

 

Your journey with us:

If your application is selected, you will receive an introductory call from a member of our Talent Acquisition team to explain further steps and discuss the opportunity. If there is a match from both sides, you will have a chance to meet with our Head of Marketing,  MCC Director & Head of HR as a video or in-person interview. If we are positive from all sides and this is an exciting challenge for you, you will receive a job offer to join Cartier and a warm invitation to the team!

 

WE ARE AN EQUAL OPPORTUNITIES EMPLOYER


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