Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.

Learn more about our culture and how we make our employees happier through The Sprinklr Way.

Job Description
 

Product Design Job Description 

Sprinklr is a unified customer experience management (Unified-CXM) platform for modern enterprises with employees around the world helping valuable brands make their customers happier. 

Learn more about our culture and how we make our employees happier through The Sprinklr Way. 

What You Will Do: 

We are currently looking for a Product Designer who has 3-6 years of experience working in a fast-paced software environment. The main responsibility of the candidate will be to design our next-gen software using our existing design system and AI. They will work in collaboration with Product teams and Engineers to create high fidelity designs and prototypes as per the requirements. The ideal candidate should be comfortable in working with Product teams and should have a good understanding of design trends and best practices. Additionally, they should ensure that the visual styles align with the business goals of the product. 

What We Are Looking for: 

Rev up your design engines with the power to swiftly create top-notch explorations using our cutting-edge design system! Dive into the nitty-gritty of user workflows alongside principal designers and our dynamic leadership team, showcasing seamless end-to-end user journeys. 

Bring designs to life by whipping up clickable prototypes or captivating animatics as the need arises. Harness the full potential of our existing design system across all projects, ensuring a harmonious and polished look through reusable design elements. 

 Forge strong connections with Product Managers and Engineers, absorbing requirements, gathering feedback, and delving into the depths of user needs. Be the superhero who tackles developer requests and hurdles with lightning speed, especially on tight deadlines. 

Immerse yourself in the world of research and user experience activities – attend client interviews, observe end users on the platform, and bring valuable insights to the design table. Step into the spotlight as you flawlessly present design mocks and workflows to Product, developers, and our leadership teams. Showcase your prowess in pitching ideas and swiftly iterating based on feedback. 

 Collaborate with principal designers early in the design process, gathering input, and aligning on the perfect design direction. Embrace the art of openness to feedback and critiques from leadership and principal designers. Once the direction is approved, be the beacon that communicates it seamlessly to the Product team, engineers, and other stakeholders. 

Be the design maestro who submits designs for review and gracefully incorporates feedback with lightning speed.  

Join us on this thrilling design journey where creativity meets our users to increase productivity by innovating UX with AI for the Sprinklr platform! 🚀✨ 

  
What Makes You Qualified 

• Experience building and shipping software 

• Experience using AI tools and understand AI user experiences 

• Passionate about user journeys and telling stories from a user perspective 

• You thrive in fast-paced environments, and are flexible and adaptive to changing priorities from day to day 

• You are comfortable moving from concept to high fidelity quickly  

• Creative and open to critique with the ability to focus on the design challenges that come with creating software experiences 

• You are an excellent problem solver and can provide fast turnarounds on complex problems surrounding software interactions 

• You have excellent written and verbal skills that include expressing your ideas to fellow designers, developers, and management 

• Communicate and collaborate well with other designers 

• Empathetic to user needs and passionate about ensuring painless user experiences 

• Have a portfolio of work demonstrating enterprise software design and UI patterns 

• Expert Sketch and/or Figma user 

• Familiarity with Principle, Marvel, Abstract, InVision or Jira applications 

• Knowledge of design systems  

• Minimum of 2 years of work experience in the same or similar position required. 

Why You'll Love Sprinklr:

We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.

For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides.

We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.
 

We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
 

We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.
 

EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.
 

Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law.

Compensation Range

The base salary range for this role at minimum, midpoint and maximum is shown above. It is not typical for a candidate to be hired close to or at the maximum of the salary range. At Sprinklr, base pay depends on multiple individualized factors, including experience, qualifications, job-related knowledge and skills, and geographic location. Base pay also depends on the relative experience, knowledge, skills to our internal peers in the role.  Base pay is only one part of our competitive Total Rewards package: the successful candidate may also be eligible to participate in Sprinklr’s  discretionary bonus plan, commission plan and/or equity plan, depending on role.

US-based Sprinklr employees are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees’ health, well-being, and financial protection.  The US-based benefits include a 401k plan with 100% vested company contributions, flexible paid time off, holidays, generous caregiver and parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage.