Company Description

From 1946, people of the House of Parfums Christian Dior in France and around the world embody the spirit of excellence, creativity, and the unique savoir-faire of its creator, the couturier-perfumer Christian Dior. Revolutionizing the codes of French elegance and luxury with its perfumes, combining tradition and daring innovation in makeup and skincare, we reinvent every day the Dior style and affirm beauty and joy in its entirety.

Parfums Christian Dior invites you today to join its North America teams.

Parfums Christian Dior is part of the LVMH Group.

Job Description

Responsible for Credit Offsetting to Returns and Destroy in Field. Research/collect all chargebacks relating to Shortages, Pricing, Discounts, Destroy and Field and Return Discrepancies for Assigned Accounts.

• Actively monitor all customers for chargebacks related to outbound shipping and merchandise budgeted expenses on all Retail Department Stores, Specialty Stores and Independent Customers within North America.
• Work with and follow up on all potential and existing EDI related chargebacks. ie. UCC 128 labels, UPC/EAN Catalog, 856’s, 850’s, 860’s, Combining DC’s, Adjusting Bills of Lading (carrier changes), etc.
• Research/follow-up frequently, or as denoted in the Customer’s Vendor Manuals, and pursue collection of invalid claims. Must be able to understand the Customer Routing Guides to perform this function.
• Submit all Write Off’s to the Claims Manager with appropriate documentation and detailed explanation outlining reason(s) for Write Off.
• Interact with Operations. EDI Team, Customer Management and Sales to try to determine and resolve root causes of chargebacks.
• Routinely offset open Return Credit Memos to Customer Return Deductions, to keep Customer balances current.
• Seek Sales approval, resulting in write off or credit issuance, of all open Destroyed in Field, Testers, and Markdown Allowances prior to month end closing.
• Maintain low balances on “unknown” claims by obtaining claim copies via Internet usage.
• Perform Chargeback code changes timely and accurately.
• Maintain positive relationships with customers to ensure successful Settlement negotiations with in the Retailers stringent guidelines.
• Notify Management of any internal or external issues that could affect Claim Balances creating negative trends.
• Perform additional tasks as required by Management.

Reports to Accounts Receivable Manager

Qualifications

• Prefer 3 years of Accounts Receivable experience in the retail industry but not required for the ideal candidate.
• In this position it is required that the individual has excellent organizational and communication skills and can work independently.

Additional Information

Hybrid schedule 3x per week in office 

LVMH Inc. uses the published salary range as a guideline to provide our employees with market competitive pay while allowing for flexibility to recognize and reward various levels of expertise, performance and tenure.

While the published salary range is a good faith reflection of the targeted salary level for the position, LVMH Inc. reserves the right to pay outside of the published salary range of $26-$30/hour.

This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

All your information will be kept confidential according to EEO guidelines.

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