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Talent Acquisition Manager at Delivery Hero
Dubai, United Arab Emirates


Job Descrption

Company Description

As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years.
We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us to innovate, create, and bring new technologies for the betterment of the MENA region, such as q-commerce, sustainable packaging, cloud kitchens, autonomous delivery vehicles, robots, and drones.
We deliver across 9 countries with more than 4,500+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches.
Our q-commerce concept, talabat mart (121 Stores), now delivers groceries to customers in Bahrain, Iraq, Egypt, Jordan, Kuwait, Oman, Qatar, and the UAE in 30 minutes or less!

talabat is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide

Job Description

Role Summary:

As the Talent Acquisition Manager, you will be responsible for leading and managing our recruitment team to attract and acquire top talent for various roles within the organization across 8 countries in the MENA region. You will develop and implement effective recruitment strategies, manage the full recruitment life cycle, and ensure the timely fulfillment of staffing needs.

Whats on your plate:

  • Lead and manage the recruitment team, providing guidance, coaching, and support to ensure team effectiveness and achievement of recruitment goals.

  • Develop and execute innovative recruitment strategies to attract high-quality candidates for a diverse range of roles.

  • Plan and participate in strategic planning meetings with key business partners to understand current and upcoming requirements in order to build a plan on how to effectively recruit for positions within your area of responsibility.

  • Implement and optimize recruitment metrics and analytics to track the effectiveness of recruitment efforts, identify areas for improvement, and drive data-driven decision-making.

  • Stay updated on industry trends, best practices, and legal requirements related to talent acquisition, ensuring compliance with relevant regulations and standards.

  • Foster a positive candidate experience throughout the recruitment process, providing timely communication, feedback, and support to candidates.

  • Contribute to employer branding initiatives and talent acquisition marketing campaigns to enhance the company's reputation as an employer of choice.

  • Plan and gather information for quarterly review meetings with key stakeholders that will provide an overview of recruiting achievements as well as opportunities to improve hiring performance moving forward.

  • Utilize recruitment systems effectively following key standards, documenting key actions and ensuring all data is accurate for reporting purposes.

  • Support additional recruitment initiatives as needed.

Qualifications

  • Minimum of 7 years’ experience in talent acquisition ideally within a fast paced, dynamic environment and adapt to changing priorities and business needs across the MENA region.

  • Track record for managing a team for a minimum of 3 years, delivering high impact customer experiences and implementing new solutions to support their business area.

  • Strong knowledge of recruitment strategies, techniques, and best practices, including sourcing, screening, and interviewing methods.

  • Excellent leadership, communication, and interpersonal skills, with the ability to collaborate effectively with internal stakeholders and external partners.

  • Analytical mindset with proficiency in recruitment metrics and data analysis.

  • High level of professionalism, integrity, and discretion in handling confidential information.

  • Familiarity with applicant tracking systems (ATS) such as Workday and Smart Recruiters.

  • Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities and business needs.

  • Demonstrated ability to drive holistic recruitment strategy (i.e. employer branding, social recruiting, etc.)


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DELIVERY HERO
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