Company Description
As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years.
We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us to innovate, create, and bring new technologies for the betterment of the MENA region, such as q-commerce, sustainable packaging, cloud kitchens, autonomous delivery vehicles, robots, and drones.
We deliver across 9 countries with more than 4,500+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches.
Our q-commerce concept, talabat mart (121 Stores), now delivers groceries to customers in Bahrain, Iraq, Egypt, Jordan, Kuwait, Oman, Qatar, and the UAE in 30 minutes or less!
talabat is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide
Job Description
Role Summary
Responsible for ensuring that operations are performing according to key logistics KPIs and operations excellence
What’s On Your Plate?
● Design & analyze operational reports
● Make recommendations based on findings and analysis to improve operations and transparency
● Develop, assess and revise our policies, procedures and plans based on analysis and feedback from stakeholders
● Utilise knowledge and research methods to benchmark logistics activities and to drive best practice results
● Monitor fleet partners’ growth trends
● Support compliance projects to ensure fleet partner & rider compliance
● Review logistics systems logs & dashboards
Qualifications
● You are a self-starter and take a high degree of ownership
● Advanced Abilities in Microsoft Excel & Google products.
● Experience in consumer tech, esp. e-commerce / food-tech is a big plus
● Creativity, innovation and attention to detail.
● You have 1-2 years of work experience in the field of logistics functions.
● You act independently and are results-oriented.
● You can present your thoughts in a structured, synthetic, and graphical manner.
● You speak English fluently.
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