Company Description

As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years.
We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us to innovate, create, and bring new technologies for the betterment of the MENA region, such as q-commerce, sustainable packaging, cloud kitchens, autonomous delivery vehicles, robots, and drones.
We deliver across 9 countries with more than 4,500+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches.
Our q-commerce concept, talabat mart (121 Stores), now delivers groceries to customers in Bahrain, Iraq, Egypt, Jordan, Kuwait, Oman, Qatar, and the UAE in 30 minutes or less!

talabat is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide

Job Description

Who are we?
As the region’s leading local tech organization, we’re proud to say that we have been delivering for
millions of people right across MENA for the past 18 years.
We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a
unique outlook - local knowledge with global expertise. It also allows us to innovate, create, and bring
new technologies for the betterment of the MENA region, such as q-commerce, sustainable
packaging, cloud kitchens, autonomous delivery vehicles, robots, and drones.
Today, we deliver hundreds of millions of food orders, grocery items, and other products per year, to
our customers in nine countries throughout the region with more than 4,500+ employees! Our food
delivery business works with over 27,000 brands and almost 50,000 branches.
Our q-commerce concept, talabat mart (121 Stores), now delivers groceries to customers in Bahrain,
Egypt, Jordan Kuwait, Oman, Qatar, and the UAE in 30 minutes or less! Our philosophy is to ensure
we do what is suitable for our ecosystem- our customers, partners, people, riders, and the
communities in which we operate.

Role Summary
Talabat is seeking a Systems Specialist who will drive the design and development of high-quality
solutions for the finance ERP, D365. Leveraging a deep understanding of the platform's technical
architecture and cloud development methodology, this role collaborates closely with functional and
business stakeholders to ensure alignment with business processes and requirements. Additionally,
the Systems Specialist serves as a key liaison with external vendors and Microsoft technical support
to address any product-related issues impacting operations.

What’s On Your Plate?
● Understand the business process, functional requirements, and solution design documents
created by functional consultants;
● Create technical design documents and develop features/functions on D365
● Responsible for system support and incident resolution.
● Responsible for high-quality solution design and code delivery
● Work with functional and business teams to ensure the design meets feasibility
● Liaising with Microsoft technical support on issues within the product that are impacting
business as usual.

 

Qualifications

What Did We Order?

● Deep understanding of MS D365's technical architecture and cloud development
methodology.
● Good understanding of MS Sure Step ERP implementation methodology.
● Excellent verbal and written communication skills.
● Worked on at least 6 end to end Microsoft ERP implementations.
● Hands-on D365 customization and development experience