Company Description

As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years.
We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us to innovate, create, and bring new technologies for the betterment of the MENA region, such as q-commerce, sustainable packaging, cloud kitchens, autonomous delivery vehicles, robots, and drones.
We deliver across 9 countries with more than 4,500+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches.
Our q-commerce concept, talabat mart (121 Stores), now delivers groceries to customers in Bahrain, Iraq, Egypt, Jordan, Kuwait, Oman, Qatar, and the UAE in 30 minutes or less!

talabat is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide

Job Description

Role Scope (As mentioned below but not limited to)

• Product Coordination and Rollout: Coordinate with local markets to gather product requirements, and support central team on discovery, development, testing, and phased rollouts of vendor-facing tools and features across the MENA region.

• Performance Monitoring: Continuously monitor the performance of all products, identifying opportunities to enhance existing offerings, and ensuring alignment with business goals.

• Reporting: Report on the performance of existing and new product and feature launches, providing insights and recommendations for improvement. 

• Cross-functional Collaboration: Work cross-functionally with various stakeholders, including marketing, sales, and technology teams, to build proposals for product rollouts. Facilitate communication between local and central teams for effective testing and implementation. Understand and communicate all upcoming product features and user experience changes to key stakeholders. 

• Market Analysis: Keep abreast of market trends and competitor activities, leveraging insights to inform product development and positioning strategies.

• KPI Management: Monitor and evaluate the impact of products and features on key performance indicators (KPIs), ensuring that business objectives are met and exceeded.

Qualifications

Key selection criteria:

• Bachelor's or Master’s degree

• Minimum 3 years of work experience, ideally in high growth startups, tech companies, consulting or similar industry. 

• Good knowledge and experience of SQL and BigQuery and also reporting tools (Google Looker Studio)

• Excellent stakeholder management and experience in collaborating with cross functional teams.

• Hands-on attitude and willingness to challenge / improve the status quo.

• English is a must, Arabic preferred