Company Description

As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years.
We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us to innovate, create, and bring new technologies for the betterment of the MENA region, such as q-commerce, sustainable packaging, cloud kitchens, autonomous delivery vehicles, robots, and drones.
We deliver across 9 countries with more than 4,500+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches.
Our q-commerce concept, talabat mart (121 Stores), now delivers groceries to customers in Bahrain, Iraq, Egypt, Jordan, Kuwait, Oman, Qatar, and the UAE in 30 minutes or less!

talabat is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide

Job Description

Role Summary

If you’re an enthusiastic, innovative problem solver, hungry for a new adventure, an exciting job and an international workplace is waiting for you in the heart of Dubai!

What’s On Your Plate?

• Operationalization of the Voice of the Customer, create and embed feedback loop into the product cycle

• Translate feedback data into digestible formats to drive continuous product improvement

• Play an active role in product launches and implementation, aligning stakeholders together in terms of timelines and information

• Run product experimentations to allow Product team to continue making data-driven decisions

• Focus on improving the operations of how products are built through process refinement and creation

• Investigate and optimize triage bug reports by automation and comprehensive product documentation

What Did We Order?

• Hold a bachelor's degree or have comparable experience in Product Operations, Strategy & Ops or as a Product Specialist

• Comfortable at dealing with ambiguity and excel at problem-solving

• Experience in managing stakeholders from different departments or tribes

• Optimize products post rollout, to drive continuous improvement.

• Obsessive with improvement, things can always be better

• Familiar with agile software development and related tools

• Strong team player, with an ability to connect people and teams to our company vision

• Drive key processes to enhance daily business and have the ability to priorities demands in a fast-paced environment

• A proactive mentality and a desire to make an impact

• Strong English skills, in both written and verbal communication

• You have a voice that is human, personal and matches our Product brand