Company Description

As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years.
We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us to innovate, create, and bring new technologies for the betterment of the MENA region, such as q-commerce, sustainable packaging, cloud kitchens, autonomous delivery vehicles, robots, and drones.
We deliver across 9 countries with more than 4,500+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches.
Our q-commerce concept, talabat mart (121 Stores), now delivers groceries to customers in Bahrain, Iraq, Egypt, Jordan, Kuwait, Oman, Qatar, and the UAE in 30 minutes or less!

talabat is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide

Job Description

• Coordinating with the management of any matter/accident at the Ministry of Interior (police) related/ General Department of Traffic to drivers and attending on behalf of the company.

• Process all relevant tasks related to customs, airport, and other bodies.

• Assist departments in resolving any issues related to company vehicle registration and renewal.

• Arrange processing attestation of any related documents.

• Assisting in renewing official documents of the company e.g., trade license, chamber of commerce, CR, import license, municipality license, etc.

• Assisting in carrying out procedures for adding new activities to the entity's CR.

• Assisting in carrying out procedures of issuing new branch licenses/CR for new locations and obtaining all necessary approvals/ licenses/training.

• Assisting in carrying out the procedures of adding/removing directors on the company's legal documents.

• Issuing health certificates for all staff required to hold the same.

• Attesting documents before the ministries and embassies whenever required.

• Delivering any correspondence to the different stakeholders whether governmental agencies or private sector.

• Maintain and build good relationships with several ministries to create a positive image of the company and boost company interests.

• Executes the amendment transaction via the official website of the related authority and follows up with their reviews & requirements to ensure the amendment transaction is accomplished.

• Performing other duties related to the job as assigned by the Supervisor, performing miscellaneous job-related duties as assigned.

• Handling the customer complaints filed at the Consumer Protection Authority attending before the authority to discuss and provide the needed support to close the complaint amicably.

Qualifications

• Very good English

• Be up to date concerning any changes or amendments to the prevailing laws/rules/regulations, changes in forms/formats, and other procedures, and keep the Government Relations Department advised of such changes.

Additional Information

• UAE Residents (Arabic Speakers)