POSITION SNAPSHOT

Location: Dubai, UAE
Company: Nespresso

Full-time

POSITION SUMMARY

IS/IT  Specialist provides knowledge, consultancy and advisory within his/her area of specialism with respect to a particular (emerging) technology. IS/IT Technology Specialist actively participates in the development and s/he promotes technology which supports the business requirements within their area of expertise. S/he may be accountable for the realization of specific deliverables in relation to IT development or s/he can lead the technical activity within their area of specialism in our new Market in the UAE as we are operating without NESSOFT ERP and Systems. SAP and Microsoft Dynamics ERPs depth expertise is extremely important for this role.

A DAY IN THE LIFE …

• Technology Expertise:  Provides deep specialist consultancy, guidance and support in their specific specialism (e.g. Artificial Intelligence, Robotic Process Automation, Machine Learning, etc. based on subject expertise).
• Coordinates technical consultancy assignments which involve specialists from various disciplines.
• Supports the technical activity (design, build, testing) in a significant or complex Innovation initiatives, accountable to the Innovation or Product Manager for the delivery and quality of technical deliverables.
• Operational effectiveness and efficiency: Makes recommendations on how to improve the effectiveness, efficiency and delivery of services through the use of (emerging) technology and technical methods and methodologies.
• Provides business with deep technical expertise, advising on best technology solutions, translating the business vision into technical vision.
• Ensures IS/IT requirements are met and service quality maintained when introducing new products. Considers the cost effectiveness of proposed solutions.
• Supports the development of and/or review of standards, documentation and methods of working in the relevant area of expertise.
• Coordinates preliminary studies, general systems specifications and detailed systems specifications.
• Considers a broad range of options and apply sound judgment to develop solutions within their specific specialism.
• Stakeholder engagement: Recognizes opportunities for business change and communicates them persuasively to appropriate stakeholders
• Works with Innovation Managers, Product Managers, Tech Leads and junior Technology Specialists as required and ensures any solution within their specific specialism fits with strategic and technical direction
• Assists others in resolving complex technical problems and investigating the root cause of problems and recommend smart (specific, measurable, achievable, realistic, timely) solutions
• Participates in peer reviews of deliverables and carry out formal and informal reviews of technical designs, standards, documentation and/or implementations
• Provides guidance and directions also, if needed,  technical support to a business or an organization's employees, mentoring and sharing technology knowledge with the teams.
• Supplier management: Liaises closely with suppliers, for example where third party work or packages involve significant functional, technical, process, data or integration decisions.

What will make you successful…

• Bachelor's degree in computer science, system analysis or a related study, or equivalent experience.
• 5+ years of hands-on experience in at least one relevant specific technology
• Proven track record of structured problem-solving experience, based on data analysis.
• Recognized expert in at least one relevant specific technology
• Experience of successfully leading technical evaluations
• Experience of resolving technical issues, including those involving 3rd parties
• Certification or significant experience in other corresponding technical fields
• Experience with effective communication at different levels in the organization and in English.
• Experience having worked in a global environment and with virtual teams